Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Amazon Development Centre India

Compare

based on 6k Reviews

Filter reviews by

Amazon Development Centre India Customer Service Associate Reviews

based on 692 reviews

Updated 17 Jan, 2025

Overall Rating

4.3/5

How AmbitionBox ratings work?

Category Ratings

4.4

Company culture

4.2

Work-Life balance

4.1

Salary & Benefits

4.1

Job Security

4.0

Skill development

4.0

Work Satisfaction

3.5

Promotions/Appraisal

Top Mentions in Amazon Development Centre India Customer Service Associate Reviews

692 reviews found

Sort by: Popular

Customer Service Associate in Hyderabad / Secunderabad

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Apr 2021

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

Nothing

Work Details

The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate in Noida

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 17 Jun 2024

Likes

The leadership consists of professionals and a hierarchy is followed in every department. The workload is not overwhelming, it only gets stressful during the Christmas period holiday(Beginning from Halloween till New Year's Eve). You will enjoy medical benefits, a collaborative HR team, and cooperative group managers.

Dislikes

The work culture has degraded a lot. Amazon has started cutting corners about on-site employees, which hinders employees from interacting among themselves. Work pressure doesn't match the salary often. Incentives to take up a temporary role aren't appealing enough.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Amazon Development Centre India

View All

a catalog associate

Define Stupidity

Stupidity is when you work at world's largest e-commerce company for last 3 years and still get a 23k in hand salary with a useless hope of getting a decent hike/ promotion next time

Got a question about Amazon Development Centre India?

Ask anonymously on communities.

Similar companies

View All

Microsoft Corporation Reviews

4.1

• 1.6k Reviews

4.4

• 1.8k Reviews

4.1

• 21.3k Reviews

3.7

• 5.1k Reviews

4.2

• 1.7k Reviews

4.3

• 984 Reviews

Accenture Reviews

3.9

• 53.5k Reviews

3.7

• 85.5k Reviews

Infosys Reviews

3.7

• 37.1k Reviews

3.7

• 50.8k Reviews

View More

Customer Service Associate in Chandrapur (working remotely)

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

2.0

Job Security

5.0

Work-Life Balance

posted on 25 May 2024

Likes

The support we get is really good

Dislikes

If there is something that is affecting performance of CSA, no one really care. Just they tell us improve your communication but because of the CRM and internal tools performance has been drop and no one support

Get interview-ready with top interview questions

View all 8 questions

Customer Service Associate in New Delhi

Full Time

·

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Jan 2025

Likes

Great culture and work life balance

Dislikes

Apprasial and promotion

Customer Service Associate in Coimbatore (working remotely)

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

4.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 03 Jan 2025

Likes

Leave Balance

Dislikes

No growth in Customer Support

Customer Service Associate in Hyderabad / Secunderabad

Full Time

·

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Dec 2024

Likes

Everything is awesome

Dislikes

N/A . . . .

Customer Service Associate in Mumbai

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 22 Dec 2024

Likes

Overtime benefits

Dislikes

Slow growth at amazon

You are reading trusted reviews. Keep reading to find out more about Amazon Development Centre India.

Customer Service Associate in Pune

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Dec 2024

Likes

It's always day 1 at the company.

Dislikes

Nothing

Discover interview dos and don'ts from real experiences

Customer Service Associate in Noida

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Nov 2024

Likes

Work environment was great there.

Dislikes

Cab facility is not so good there.

Work Details

Work related travel: This is a desk job.

Customer Service Associate in Coimbatore (working remotely)

Full Time

·

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Nov 2024

Likes

I like the work nature of Amazon, very convenient work

Dislikes

I don’t have any dislikes

Customer Service Associate in New Delhi

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 14 Nov 2024

Likes

Work culture and work environment is awsome.

Dislikes

Nothing

Customer Service Associate in Coimbatore

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Nov 2024

Likes

I'm a proud Amazonian!

Dislikes

Nothing so far

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Hyderabad / Secunderabad (working remotely)

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 Oct 2024

Likes

Good

Dislikes

This is contract bais work but I have not permanently working with amazon so I'm very desipointed

Customer Service Associate in Noida

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 08 Oct 2024

Likes

It's facility and training part is good.

Dislikes

The survey part is not fair because employee does his best to provide the services but at the end customer has the survey.

Work Details

Work policy: Due covid office work was shifted to home.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Hyderabad / Secunderabad (working remotely)

Full Time

·

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 05 Oct 2024

Likes

Good company to work

Dislikes

Appreciate and support and salary is not cool

Customer Service Associate in Hyderabad / Secunderabad

Full Time

·

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Oct 2024

Likes

Culture and benefits

Dislikes

No opportunity will be given to tenured employees who are working hard for their promotion

Customer Service Associate in Pune

Full Time

·

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 03 Oct 2024

Likes

Everything.. 😍

Dislikes

NA.. everything is good

Customer Service Associate in Coimbatore (working remotely)

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 03 Oct 2024

Likes

Culture

Dislikes

Salary, opportunity to go to next level, work load

Customer Service Associate in Pune

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 19 Aug 2024

Likes

Overall good.

Dislikes

Too much ease at work.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 17 Jul 2024

Likes

everything

Dislikes

nothing everything is good

Work Details

Work days: Rotational Shift (Strict Timings)

Claim your company page and respond to reviews as an employer.

People also ask about Amazon Development Centre India's Customer Service Associates

How is Amazon Development Centre India to work for?

Amazon Development Centre India is rated 4.3 out of 5, based on 692 reviews by employees on AmbitionBox. Amazon Development Centre India is known for Company culture which is rated at the top and given a rating of 4.4. However, Career growth is rated the lowest at 3.5 and can be improved. To know first hand how it is like to work at Amazon Development Centre India read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Amazon Development Centre India?

According to AmbitionBox ratings, Amazon Development Centre India employees rate its salary and benefits as 4.1 out of 5. You can know more about Amazon Development Centre India Salaries at AmbitionBox

How is the work culture at Amazon Development Centre India?

Work culture is rated 4.4 at Amazon Development Centre India by 692 employees. While job security is rated 4.1 and work-life balance is rated 4.2 at Amazon Development Centre India. Read detailed reviews by employees of Amazon Development Centre India on AmbitionBox.

Is work from home available in Amazon Development Centre India?

According to AmbitionBox, 64% Amazon Development Centre India employees work from home permanently (based on 33 AmbitionBox reviews in last 6 months).

Tell us how to improve this page.

Amazon Development Centre India Customer Service Associate Reviews by Locations

Amazon Development Centre India Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 692 Amazon Development Centre India reviews submitted by Amazon Development Centre India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon Development Centre India is...Read more

Home >
Reviews >
Amazon Development Centre India Reviews >
Amazon Development Centre India Customer Service Associate Reviews

Work Policy for Amazon Development Centre India Customer Service Associate

i

based on 33 reviews in last 6 months

Permanent work from home

64%

Work from office

27%

Hybrid

9%

Other hybrid work policies

9%

Gender Based Ratings for Amazon Development Centre India Customer Service Associate

based on 646 reviews

Rated 4.4 for Company Culture and 4.3 for Salary & Benefits

Rated 4.4 for Company Culture and 4.1 for Work-Life Balance

Working Days for Amazon Development Centre India Customer Service Associate

based on 692 reviews

Rotational Shift

77%

Monday to Friday

18%

Other

4%

Monday to Saturday

1%

Work Timings for Amazon Development Centre India Customer Service Associate

based on 692 reviews

Flexible timing

Strict (3pm - 12pm)

Strict (6am - 3pm)

61%

4%

4%

31% employees reported other strict timings

Shift Timings for Amazon Development Centre India Customer Service Associate

based on 692 reviews

Night shift

Day shift

54%

46%

Business Travel for Amazon Development Centre India Customer Service Associate

based on 692 reviews

No travel

85%

Within city

12%

Within country

2%

International travel

1%

Amazon Development Centre India Customer Service Associate Salary

based on 2.8k salaries

₹1.4 L/yr - ₹6.5 L/yr

17% more than the average Customer Service Associate Salary in India

View more details

Microsoft Corporation

4.1

Compare

Google

4.4

Compare

IBM

4.1

Compare

Oracle

3.7

Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary

Rate your company