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Amazon Development Centre India

Compare

based on 5.9k Reviews

Filter reviews by

Amazon Development Centre India Customer Service Associate Reviews

based on 686 reviews

Updated 24 Dec, 2024

Overall Rating

4.3/5

How AmbitionBox ratings work?

Category Ratings

4.4

Company culture

4.2

Work-Life balance

4.1

Salary & Benefits

4.1

Job Security

4.0

Skill development

4.0

Work Satisfaction

3.5

Promotions/Appraisal

Top Mentions in Amazon Development Centre India Customer Service Associate Reviews

686 reviews found

Sort by: Popular

Customer Service Associate in Pune

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 23 Mar 2021

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow.

Work Details

I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Noida

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 17 Jun 2024

Likes

The leadership consists of professionals and a hierarchy is followed in every department. The workload is not overwhelming, it only gets stressful during the Christmas period holiday(Beginning from Halloween till New Year's Eve). You will enjoy medical benefits, a collaborative HR team, and cooperative group managers.

Dislikes

The work culture has degraded a lot. Amazon has started cutting corners about on-site employees, which hinders employees from interacting among themselves. Work pressure doesn't match the salary often. Incentives to take up a temporary role aren't appealing enough.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Amazon Development Centre India

View All

Amazon Development Centre India

Confused between the location and what to give in expected salary

The hr of one company is asking about expected salary and preferred job location. I am confused about what to give in expected salary my current salary is 3.45 and I am confused between what job location to select I am thinking of pune and gurgaon as my office location any suggestions

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Customer Service Associate in Chandrapur (working remotely)

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

2.0

Job Security

5.0

Work-Life Balance

posted on 25 May 2024

Likes

The support we get is really good

Dislikes

If there is something that is affecting performance of CSA, no one really care. Just they tell us improve your communication but because of the CRM and internal tools performance has been drop and no one support

Get interview-ready with top interview questions

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Customer Service Associate in Mumbai

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 22 Dec 2024

Likes

Overtime benefits

Dislikes

Slow growth at amazon

Customer Service Associate in Pune

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Dec 2024

Likes

It's always day 1 at the company.

Dislikes

Nothing

Customer Service Associate in Noida

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Nov 2024

Likes

Work environment was great there.

Dislikes

Cab facility is not so good there.

Work Details

Work related travel: This is a desk job.

Customer Service Associate in Coimbatore (working remotely)

Full Time

·

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Nov 2024

Likes

I like the work nature of Amazon, very convenient work

Dislikes

I don’t have any dislikes

You are reading trusted reviews. Keep reading to find out more about Amazon Development Centre India.

Customer Service Associate in New Delhi

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 14 Nov 2024

Likes

Work culture and work environment is awsome.

Dislikes

Nothing

Discover interview dos and don'ts from real experiences

Customer Service Associate in Coimbatore

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Nov 2024

Likes

I'm a proud Amazonian!

Dislikes

Nothing so far

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Hyderabad / Secunderabad (working remotely)

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 Oct 2024

Likes

Good

Dislikes

This is contract bais work but I have not permanently working with amazon so I'm very desipointed

Customer Service Associate in Noida

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 08 Oct 2024

Likes

It's facility and training part is good.

Dislikes

The survey part is not fair because employee does his best to provide the services but at the end customer has the survey.

Work Details

Work policy: Due covid office work was shifted to home.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Hyderabad / Secunderabad (working remotely)

Full Time

·

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 05 Oct 2024

Likes

Good company to work

Dislikes

Appreciate and support and salary is not cool

Customer Service Associate in Hyderabad / Secunderabad

Full Time

·

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Oct 2024

Likes

Culture and benefits

Dislikes

No opportunity will be given to tenured employees who are working hard for their promotion

Customer Service Associate in Pune

Full Time

·

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 03 Oct 2024

Likes

Everything.. 😍

Dislikes

NA.. everything is good

Customer Service Associate in Coimbatore (working remotely)

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 03 Oct 2024

Likes

Culture

Dislikes

Salary, opportunity to go to next level, work load

Customer Service Associate in Pune

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 19 Aug 2024

Likes

Overall good.

Dislikes

Too much ease at work.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 17 Jul 2024

Likes

everything

Dislikes

nothing everything is good

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Associate in Kolkata (working remotely)

Full Time

·

Customer Success, Service & Operations - Other Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 11 Jul 2024

Likes

Nothing… work life balance is very bad.

Dislikes

Everything… no appraisal.. management system is very bad.

Customer Service Associate in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 11 Jun 2024

Likes

It offers work from home facility.

Dislikes

There is no option to switch from work from home to work from office, incase you want some social interaction, but then again personal opinion.

Customer Service Associate in Pune

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 30 May 2024

Likes

Friendly behaviour

Dislikes

no growth have to wait for years

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People also ask about Amazon Development Centre India's Customer Service Associates

How is Amazon Development Centre India to work for?

Amazon Development Centre India is rated 4.3 out of 5, based on 686 reviews by employees on AmbitionBox. Amazon Development Centre India is known for Company culture which is rated at the top and given a rating of 4.4. However, Career growth is rated the lowest at 3.5 and can be improved. To know first hand how it is like to work at Amazon Development Centre India read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Amazon Development Centre India?

According to AmbitionBox ratings, Amazon Development Centre India employees rate its salary and benefits as 4.1 out of 5. You can know more about Amazon Development Centre India Salaries at AmbitionBox

How is the work culture at Amazon Development Centre India?

Work culture is rated 4.4 at Amazon Development Centre India by 686 employees. While job security is rated 4.1 and work-life balance is rated 4.2 at Amazon Development Centre India. Read detailed reviews by employees of Amazon Development Centre India on AmbitionBox.

Is work from home available in Amazon Development Centre India?

According to AmbitionBox, 66% Amazon Development Centre India employees work from home permanently (based on 29 AmbitionBox reviews in last 6 months).

Tell us how to improve this page.

Amazon Development Centre India Customer Service Associate Reviews by Locations

Amazon Development Centre India Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 686 Amazon Development Centre India reviews submitted by Amazon Development Centre India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon Development Centre India is...Read more

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Amazon Development Centre India Customer Service Associate Reviews

Work Policy for Amazon Development Centre India Customer Service Associate

i

based on 29 reviews in last 6 months

Permanent work from home

66%

Work from office

24%

Hybrid

10%

Other hybrid work policies

10%

Gender Based Ratings for Amazon Development Centre India Customer Service Associate

based on 640 reviews

Rated 4.4 for Company Culture and 4.2 for Salary & Benefits

Rated 4.4 for Company Culture and 4.2 for Work-Life Balance

Working Days for Amazon Development Centre India Customer Service Associate

based on 686 reviews

Rotational Shift

77%

Monday to Friday

18%

Other

4%

Monday to Saturday

1%

Work Timings for Amazon Development Centre India Customer Service Associate

based on 686 reviews

Flexible timing

Strict (3pm - 12pm)

Strict (6am - 3pm)

61%

4%

3%

32% employees reported other strict timings

Shift Timings for Amazon Development Centre India Customer Service Associate

based on 686 reviews

Night shift

Day shift

54%

46%

Business Travel for Amazon Development Centre India Customer Service Associate

based on 686 reviews

No travel

84%

Within city

13%

Within country

2%

International travel

1%

Amazon Development Centre India Customer Service Associate Salary

based on 2.8k salaries

₹1 L/yr - ₹5.6 L/yr

16% more than the average Customer Service Associate Salary in India

View more details

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