Amazon Development Centre India Customer Support Reviews

Likes

The ambience is very good and there are lot of people who could support you if you want to improve something related to work.

Dislikes

It depends on the team you belong to. If you are unlucky, then you have to be like a school kid like should be in office before login, Laptop should be kept etc. on desk only

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

the company culture is good which helps to work in this company but when it comes to promotion and career growth’s there multiple huddles for promotion.

Dislikes

Leadership politics, favoritism. Targetting a specific employee.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Learning is great. Opportunities are less as levels are different and in order to reach next level you need to do projects only then you will reach next level and that too depends on company yearly progress

Dislikes

You cannot apply for higher position like if you are at l4 then you cannot apply for l5

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The leadership consists of professionals and a hierarchy is followed in every department. The workload is not overwhelming, it only gets stressful during the Christmas period holiday(Beginning from Halloween till New Year's Eve). You will enjoy medical benefits, a collaborative HR team, and cooperative group managers.

Dislikes

The work culture has degraded a lot. Amazon has started cutting corners about on-site employees, which hinders employees from interacting among themselves. Work pressure doesn't match the salary often. Incentives to take up a temporary role aren't appealing enough.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The support we get is really good

Dislikes

If there is something that is affecting performance of CSA, no one really care. Just they tell us improve your communication but because of the CRM and internal tools performance has been drop and no one support

Likes

We only work for monetary benefits

Dislikes

The culture has been deteriorated, we have no WLB. Managers will give you ridiculous feedback even though you met your goals. The scenario is becoming even worse in many teams.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

initially it has been really good experience but in the recent years it has been terrible to be part of this organisation, they expect us to work like robots.

Dislikes

Toxic work culture

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

During and after COVID the work culture was drastically changed and it was not good. No opportunities of growth.

Dislikes

Work culture No growth Minimum appraisal No medical issues consideration

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Amazon brand

Dislikes

Leadership HR are of no use even if you have issues and complain 100 times about your manager they take 0 actions and managers are not scared of HR in-fact they openly ask you to reach out to HR as if they have some kind of connection with them.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Training and learning period was good, there is no issue while taking leaves when you need it

Dislikes

Amazon has malfunction in its working tool which really bothered not only me but other candidates also throughout last year, it really impacted our productivity and it made customer's experience worae

Likes

Massive learning supplemented with growth both vertical and horizontal. Lost of opportunities to move to different teams/ cities/ countries across amazon.

Dislikes

5 day work policy. Recent stress on layoffs which creating high pressure across teams. No work life balance.

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

The office infrastructure is better than other. However, now a days start up are more fancier than Amazon.

Dislikes

The work culture is declining year over year. Management is focusing on quantity than quality. It is good to have a competitive work culture but there is no recognition no matter how much you give in. The expectation is to work for long working hours without any extra pay.

Likes

Amazon's work culture is great.

Dislikes

There are some teams in Amazon which are just a resemblance of hell. They will have rotational shifts and and rotational week offs, apart from these two factors, mandatory nights for 10 days in two months. Due to some morons, for their growth they come up with ridiculous challenges and will torture us for attaining it.

Likes

Company has a good culture

Dislikes

Not much growth opportunities and salary is very low for experienced employees which is equivalent to a fresher getting a job for first time. Pay package is way down below here compared to what is a normal or decent pay package in market in current times. Extending work hours is necessary to meet productivity and competition is very high which eventually leads to bad team politics

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Amazon has changed a lot. Nothing is left as it was earlier

Dislikes

No work life balance 0 growth opportunities Too much stress from leadership No power of decision making Poor planning by Workflow and CP team

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Amazon has a great campus Hyd 13 which is comfortable and convenient to work.

Dislikes

Poor Management, no proper feedback was given. I have reached out till L5 manager and HR manager regarding my job position, no one really cared about at least listening to my concern. The managers rules the associates there, whatever they think that is correct and lot of favoritism among the leaders. No justice, only partiality for their favourites. I didn’t even know whom to escalate my issues, so I had to forcefully resign my job....Read More