AM Infoweb Customer Success, Service & Operations Department Reviews

Likes

Office premises is good including cleanliness, there are some learning and development sessions for employees which they do on monthly basis, that is somewhat helpful. Other than that fixed sat-sunday off is the thing I like the most.

Dislikes

First of all there are some processes that are so hectic that you don't even get a chance to move your head out of your screen and they don't ask you before moving you to these process specifically 'CC' custodian contact worst process in the organisation!! TL's treat agents as they are their servants, God knows on which criteria they've promoted! It'll take a dig on your health for sure. Secondly, there are few deductions that are unexplainable and silly, half of my salary is deducted due to this if you're relocating and think that you'll be able to manage your expenses, forget about it! They issue warning letters like wedding invitations, no matter if you're sick, you had an family emergency, health concern they'll ask for proofs every single time and the hr's are hired to issue warnings only! Even they'll make you work if you're feeling dead sick, medical rooms are just for the namesake, let you rest for 20 minutes then make you work. No sick leaves no exceptions, strict hygeine that included warnings on break exceeds, unplanned leaves and late logins. You've to ask for leave prior one month for getting sick next month that's when it will go as 'approved leave'. In case of any family emergency, they'll ask for selfie with the dead body and also to do video call on funeral. Micro management at its peak! Cafeteria serves worst quality food and also it's overpriced. Transport facility is very poor, with a deduction of 25,00 from your in hand salary. Work culture is toxic specially in Ontellus process. Of course promotions are fast but only if you work like a bot and do slavery of the management. Quality team is not there to ensure quality, but to give you silly and minute errors so that the incentives you work hard for vanish in no time. Overall never go to CC process in Ontellus it's worst than you can ever imagine!!!!...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Na

Dislikes

This is the worst organisation i have ever seen till now I worked with other organisations have 7 years of experience But experience with this organisation it seems like working in prism rules and regulations have no base They are not running businesses actually they are running businesses bcoz they can hire and fire someone anytime they want Staff do jot co ordinates Late coning penalties feels like working on wages...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

NA

Dislikes

Salary deduction for late login and No sick leave policy only provide 1.5 days paid leave every month nothing elese no room for sickness family emergency it will go as unpaid leave if you don’t have the leave balance

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Amazing management support, sat sun fixed off, no pressure for OT, good growth opportunities salary is the best as compared to other organization,

Dislikes

Lot of activities, games functions for employees which I seldom don't like ,every thing else is fine however definitely people likes those as well

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

A M offers a good salary than compared in market.

Dislikes

The company culture is not at all good. No job security. Toxic work environment. We have to be in office at any cost even if we are ill or in any situation. Manager does not support and a hell lot of things.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Everything is flawed. Very bad culture. No appraisals. No incentives. No growth. The processes shut down randomly. No job security. Bad infrastructure, not even a washroom outside the production floor. Cafeteria is only namesake. It's actually only a smoking zone with nothing 'okay' to eat

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work culture is good. Management is supportive and understanding. Activities and sports culture is good. Currently it's been 16 months for me in company and I lied the company culture and management like how they works and handle the rough situations.

Dislikes

Can improve cafeteria services. Should bring some Indoor games and allow people to play with the permission of respective team leader or manager if they are done with their work and only allow for 30-45 mins max. Ask employee what activities we can host on weekends if they are comfortable. Should host more sports event and they can also try e-sports as well for these kind of activities they can make an announcement and check how employees react and who are interested in it....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The work environment is good to work in. Helpful team members and management. Our management encourages us to participate in learning and development. Everyone celebrates all occasions with enthusiasm and harmony.

Dislikes

Transport service can be a bit better.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing, other than slaary nothing is good

Dislikes

Biased management, no job security