Allied Digital Services Customer Support Engineer L2 Reviews
based on 7 reviews
Updated 6 Sep, 2023
Overall Rating
2.8/5
How AmbitionBox ratings work?
Category Ratings
2.7
Salary & Benefits
2.5
Job Security
2.4
Company culture
2.3
Work Satisfaction
2.2
Work-Life balance
2.2
Promotions/Appraisal
2.0
Skill development
Allied Digital Services is rated
2.8 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Allied Digital Services is rated
2.8 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
7 reviews found
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Popular
Customer Support Engineer L2 in
Faridabad
Full Time
·
IT Infrastructure Services Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 07 Aug 2024
Likes
Good company, salary on time, training provided time to time.
Dislikes
Poor management. They hire only till their project going. All policies only company oriented. 3 months notice period time
Employer’s Response
Hi, At Allied Digital we appreciate your feedback, please speak to your Reporting Manager on your concerns and then to HR at hrd@allieddigital.net. We have employee-friendly HR policies and initiatives which we continuously assess and create a great and conducive work environment.
Customer Support Engineer L2 in
Aurangabad
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Jun 2023
Likes
Noting for this kind of organization.
Dislikes
1. No Proper Growth. Increment / Salary / PF / Graduty /Medical Allowance
2. Wost HR / Project Manager / Operations Team / Payroll Team.
3. They have not replayed your mail & concerns
4. You have to keep on chasing your manager and HR for your salary discrepancies to get won hard-earned money.
5. No salary increment for last 1 year.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, Thank you for writing to us, please share more details at hrd@allieddigital.net. Regards, Allied Digital
What people are saying about Allied Digital Services
Customer Support Engineer L2 in
Gurgaon / Gurugram
Full Time
·
It Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 May 2022
Likes
I was working there as customer support engineer level 2 and there was very bad management system of this company and no one ready to take ownership for any employee.....
Dislikes
This is very bad experience for me to work in this organization.. Sorry to say like that but it's true....
Work Details
Very bad
Work days: Monday to Saturday
(Strict Timings)
Employer’s Response
Hi,
Thank you for sharing your review. Please let us have more details at hrd@allieddigital.net
Customer Support Engineer L2 in
Mumbai
Contractual
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 06 Sep 2023
Likes
Nothing good but good job security
Dislikes
Lot of politics, gossip, trolling and toxic behaviour from few colleagues.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, At Allied Digital we appreciate your feedback, please speak to your Reporting Manager on your concerns and then to HR at hrd@allieddigital.net. We have employee-friendly HR policies and initiatives which we continuously assess and create a great and conducive work environment. We have a zero tolerance policy on any sort of negative behaviour.
Customer Support Engineer L2 (working remotely)
Full Time
·
Technology / IT Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 19 Aug 2023
Likes
Salary be on time
Dislikes
Delay in appraisal
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hello, We appreciate your feedback. We request you to please elaborate on the appraisal concern. please reach out to your immediate reporting manager and then to the HR Team at hrd@allieddigital.net. We will ensure your grievance is addressed at the earliest.
Customer Support Engineer L2 in
Hingoli
Information Technology Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 May 2022
Likes
I am sharing my honest feedback. This was very worst experience with Allied Digital Services Ltd.
Staff is not good. They hold salaries for minimum 90 days when you try to switch. Still my fnf is pending. They tried to spoil my career.
Dislikes
Staff is not supported
Holded salaries of my last 3 months when I got a good opportunity and tried to switch
They tried to spoil my career
Work Details
Work timings: Strict Timings
Employer’s Response
Hi,
Thank you for sharing your review. Please let us have more details at hrd@allieddigital.net
Customer Support Engineer L2 in
Gurgaon / Gurugram
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jun 2022
Likes
Good Organization for career growth
You are reading trusted reviews. Keep reading to find out more about
Allied Digital Services.
Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Desktop Engineer in
Noida
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 20 Nov 2024
Likes
Working in a multicultural environment often leads to exposure to various viewpoints, problem-solving approaches, and creative solutions, enriching both personal and professional experiences.
Dislikes
NA
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
We truly appreciate your kind words and are glad to hear that your experience with Allied Digital was fulfilling. It’s wonderful to know that you valued your time with us, and we’re proud of the supportive environment we've built together. We wish you continued success in all your future endeavors!
Desktop Engineer in
Pune
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Dec 2024
Likes
Quick problem solved
Dislikes
They are having no growth minimum salary no salary increament and also not given the Diwali bonus
Work Details
Work related travel:This is a desk job.
System Administrator in
Mumbai
Full Time
·
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Nothing
Dislikes
Everything dislike , management is poor, no value for employe even though company based on employees.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, At Allied Digital we appreciate your feedback, please speak to your Reporting Manager on your concerns and then to HR at hrd@allieddigital.net. We have employee-friendly HR policies and initiatives which we continuously assess and create a great and conducive work environment.
Service Desk Engineer in
Kolkata
Full Time
·
Customer Success, Service & Operations - Other Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 14 Nov 2024
Likes
Not much but company project is good
Dislikes
Everything like , high management, HR policies , salary hike and all
Employer’s Response
Hi, At Allied Digital we appreciate your feedback, please speak to your Reporting Manager on your concerns and then to HR at hrd@allieddigital.net. We have employee-friendly HR policies and initiatives which we continuously assess and create a great and conducive work environment.
Desktop Support Engineer in
Barmer
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Oct 2024
Likes
Management Support is outstanding.
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
We truly appreciate your kind words and are glad to hear that your experience with Allied Digital was fulfilling. It’s wonderful to know that you valued your time with us, and we’re proud of the supportive environment we've built together. We wish you continued success in all your future endeavors!
System Administrator in
New Delhi
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Oct 2024
Likes
Third class company and third class manament and HR
Dislikes
Everthing
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, At Allied Digital we appreciate your feedback, please speak to your Reporting Manager on your concerns and then to HR at hrd@allieddigital.net. We have employee-friendly HR policies and initiatives which we continuously assess and create a great and conducive work environment.
Network Engineer in
Aurangabad
Full Time
·
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 17 Oct 2024
Likes
having appraisal on yearly salary on time and having holiday give mostly and manger are behavior
Dislikes
employ siting on client location not provide refreshment like tea and water at time of office . having 5 day working
Employer’s Response
Hi, At Allied Digital we appreciate your feedback, please speak to your Reporting Manager on your concerns and then to HR at hrd@allieddigital.net. We have employee-friendly HR policies and initiatives which we continuously assess and create a great and conducive work environment.
Network Engineer in
Aurangabad
Full Time
·
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Oct 2024
Likes
NO
Dislikes
There is nothing to like
Employer’s Response
Hi, At Allied Digital we appreciate your feedback, please speak to your Reporting Manager on your concerns and then to HR at hrd@allieddigital.net. We have employee-friendly HR policies and initiatives which we continuously assess and create a great and conducive work environment.
Desktop Support Engineer in
Kakinada
Full Time
·
Hardware Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Oct 2024
Likes
Good company
Dislikes
Didn't take employee responsibility, treating not good
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Employer’s Response
Hi, At Allied Digital we appreciate your feedback, please speak to your Reporting Manager on your concerns and then to HR at hrd@allieddigital.net. We have employee-friendly HR policies and initiatives which we continuously assess and create a great and conducive work environment.
Service Desk Engineer in
Mumbai (working remotely)
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 09 Oct 2024
Likes
Envoirnment ,
Dislikes
Promition and increament is very bad
They dont even give increament for many years conti....
Employer’s Response
Hi, At Allied Digital we appreciate your feedback, please speak to your Reporting Manager on your concerns and then to HR at hrd@allieddigital.net. We have employee-friendly HR policies and initiatives which we continuously assess and create a great and conducive work environment.
Other Allied Digital Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Software Developer in
Mumbai
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 10 Dec 2024
Likes
Salary on time.
Dislikes
There is no salary increase every year. The management will give it whenever it decides. Sometimes there is no salary increase for 2 years. If you ask HR, they say it will happen but actual reason they don't know when. Because the management will decide. No increment cycle.
IT Service Desk Analyst in
Mumbai
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 26 Nov 2024
Likes
Nothing, its worst.
Dislikes
9.5 hrs shift with micro managing
45 mins break
Strict about login, logout times
No pick and drop provided for night shift
No outing or events done for Global project employees.
No night shift allowance
No hybrid or wfh
No proper cafeteria
No IJP, so you will be stuck with same roles and positions for whole tenure.
Growth chances are way less (Don't expect)
Rotational shifts
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, At Allied Digital we appreciate your feedback, please speak to your Reporting Manager on your concerns and then to HR at hrd@allieddigital.net. We have employee-friendly HR policies and initiatives which we continuously assess and create a great and conducive work environment.
Customer Support Executive in
Mumbai
Full Time
·
IT Security Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Nov 2024
Likes
Nothing being experienced to say likes while worked with company....
Dislikes
Worst ever experience faced with the company in terms got huge work load even after not getting timely salary payment, salary increment and skill development
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, At Allied Digital we appreciate your feedback, please speak to your Reporting Manager on your concerns and then to HR at hrd@allieddigital.net. We have employee-friendly HR policies and initiatives which we continuously assess and create a great and conducive work environment.
Network Support Engineer in
Kolkata
Full Time
·
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Job security
salary on time
No heavy work load
Good for freshers and low experience employees
Dislikes
Stagnant type job, zero improvements from the post you got selected.
No connection with higher management nor higher management thinks about employees development.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, At Allied Digital we appreciate your feedback, please speak to your Reporting Manager on your concerns and then to HR at hrd@allieddigital.net. We have employee-friendly HR policies and initiatives which we continuously assess and create a great and conducive work environment.
RMS Manager in
Mumbai
Full Time
·
NOC Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Nov 2024
Likes
Opportunity to work on new technologies
Dislikes
Salary is not as per industry standard
Night shift allowance is not as per standard
HR policies are not fare. Unbiased
Employees are treated as machine not humans
Politics and favoritism is at peak
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, At Allied Digital we appreciate your feedback, please speak to your Reporting Manager on your concerns and then to HR at hrd@allieddigital.net. We have employee-friendly HR policies and initiatives which we continuously assess and create a great and conducive work environment.
System Management Engineer in
Bangalore / Bengaluru
Full Time
·
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Working on best developing concern, learning high level Client support
Dislikes
Some of process not able handle on Multiple work
Team Lead in
Ahmedabad
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Good company, supportive company 👍
Dislikes
Only medical facilities need to change
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Engineer L1 in
Visakhapatnam
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Time to respond on management.
Dislikes
Nothing
Work Details
Work timings: Strict Timings
Employer’s Response
We truly appreciate your kind words and are glad to hear that your experience with Allied Digital was fulfilling. It’s wonderful to know that you valued your time with us, and we’re proud of the supportive environment we've built together. We wish you continued success in all your future endeavors!
Engineer- Customer Support in
Ahmedabad
Full Time
·
IT Support Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 02 Dec 2024
Likes
Salary on time
Dislikes
Poor management
Employer’s Response
Hi, At Allied Digital we appreciate your feedback, please speak to your Reporting Manager on your concerns and then to HR at hrd@allieddigital.net. We have employee-friendly HR policies and initiatives which we continuously assess and create a great and conducive work environment.
Wintel System Administrator in
Bhubaneswar
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Great place to work
Dislikes
Lack of training program
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
We truly appreciate your kind words and are glad to hear that your experience with Allied Digital was fulfilling. It’s wonderful to know that you valued your time with us, and we’re proud of the supportive environment we've built together. We wish you continued success in all your future endeavors!
People also ask about Allied Digital Services's Customer Support Engineer L2s
How is Allied Digital Services to work for?
Allied Digital Services is rated 2.8 out of 5, based on 7 reviews by employees on AmbitionBox.
Allied Digital Services is known for Salary & Benefits which is rated at the top and given a rating of 2.7. However, Skill development is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Allied Digital Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Allied Digital Services?
According to AmbitionBox ratings, Allied Digital Services employees rate its salary and benefits as 2.7 out of 5. You can know more about Allied Digital Services Salaries at AmbitionBox
How is the work culture at Allied Digital Services?
Work culture is rated 2.4 at Allied Digital Services by 7 employees. While job security is rated 2.5 and work-life balance is rated 2.2 at Allied Digital Services. Read detailed reviews by employees of Allied Digital Services on AmbitionBox.