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Air India Sats Airport Services Customer Service Associate Reviews

based on 34 reviews
Updated 5 Sep, 2024

Overall Rating

4.1/5
How AmbitionBox ratings work?

Category Ratings

4.3

Skill development

4.0

Job Security

3.6

Work-Life balance

3.4

Promotions/Appraisal

3.3

Work Satisfaction

3.2

Salary & Benefits

3.2

Company culture

Top Mentions in Air India Sats Airport Services Customer Service Associate Reviews

34 reviews found

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People also ask about Air India Sats Airport Services's Customer Service Associates

Is Air India Sats Airport Services a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 34 employee reviews, it's clear that most customer service associates have a positive experience working at Air India Sats Airport Services. Skill development holds the highest rating at 4.3, while company culture is rated the lowest amongst all factors at 3.2. Read reviews about skill development and company culture on AmbitionBox.
Does Air India Sats Airport Services pay their Customer Service Associates well?
According to AmbitionBox reviews, Air India Sats Airport Services customer service associates rate their salary and benefits at 3.2 out of 5, based on 34 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Air India Sats Airport Services's customer service associates salaries here and to read reviews specifically about salary and benefits at Air India Sats Airport Services for customer service associates, click here.
How is the work culture at Air India Sats Airport Services for Customer Service Associates?
Work culture at Air India Sats Airport Services for customer service associates is rated 3.2 out of 5 by 34 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Air India Sats Airport Services for customer service associates, click here.
How is the job security at Air India Sats Airport Services for Customer Service Associates?
Based on 34 reviews on AmbitionBox, Air India Sats Airport Services's customer service associates rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Air India Sats Airport Services, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Air India Sats Airport Services for customer service associates, click here.

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Gender Based Ratings for Air India Sats Airport Services Customer Service Associate

based on 27 reviews
4.1
Rated by 12 Women

Rated 4.4 for Skill Development and 4.4 for Job Security

women
4.0
Rated by 15 Men

Rated 4.1 for Skill Development and 3.9 for Work Satisfaction

men

Working Days for Air India Sats Airport Services Customer Service Associate

based on 34 reviews
Rotational Shift
72%
Monday to Friday
23%
Other
5%

Work Timings for Air India Sats Airport Services Customer Service Associate

based on 34 reviews
Flexible timing
Strict (9pm - 7.30am)
Strict (9am - 6pm)
74%
4%
4%
18% employees reported other strict timings

Shift Timings for Air India Sats Airport Services Customer Service Associate

based on 34 reviews
Day shift
Night shift
83%
17%

Business Travel for Air India Sats Airport Services Customer Service Associate

based on 34 reviews
No travel
61%
Within city
24%
Within country
10%
International travel
5%
Air India Sats Airport Services Customer Service Associate Salary
based on 102 salaries
₹1.4 L/yr - ₹4 L/yr
8% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
4 total responses
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
3 total responses
meal
Cafeteria
2 total responses
View All
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