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Air India Sats Airport Services Customer Service Associate New Delhi Reviews

based on 21 reviews
Updated 5 Sep, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.2

Skill development

3.9

Job Security

3.7

Work-Life balance

3.3

Work Satisfaction

3.1

Promotions/Appraisal

3.0

Salary & Benefits

2.8

Company culture

Top Mentions in Air India Sats Airport Services Customer Service Associate New Delhi Reviews

21 reviews found

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People also ask about Air India Sats Airport Services, New Delhi Customer Service Associates

Is Air India Sats Airport Services, New Delhi a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 21 employee reviews, it's clear that most customer service associates have an average experience working at Air India Sats Airport Services, New Delhi. Skill development holds the highest rating at 4.2, while company culture is rated the lowest amongst all factors at 2.8. Read reviews about skill development and company culture on AmbitionBox.
Does Air India Sats Airport Services, New Delhi pay their Customer Service Associates well?
According to AmbitionBox reviews, Air India Sats Airport Services, New Delhi customer service associates rate their salary and benefits at 3.0 out of 5, based on 21 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Air India Sats Airport Services, New Delhi's customer service associates salaries here and to read reviews specifically about salary and benefits at Air India Sats Airport Services, New Delhi for customer service associates, click here.
How is the work culture at Air India Sats Airport Services, New Delhi for Customer Service Associates?
Work culture at Air India Sats Airport Services, New Delhi for customer service associates is rated 2.8 out of 5 by 21 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Air India Sats Airport Services, New Delhi for customer service associates, click here.
How is the job security at Air India Sats Airport Services, New Delhi for Customer Service Associates?
Based on 21 reviews on AmbitionBox, Air India Sats Airport Services, New Delhi's customer service associates rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Air India Sats Airport Services, New Delhi for customer service associates, click here.

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Gender Based Ratings for Air India Sats Airport Services Customer Service Associate New Delhi

based on 14 reviews
3.7
Rated by 5 Women

Rated 4.4 for Skill Development and 4.3 for Job Security

women
3.5
Rated by 9 Men

Rated 3.8 for Skill Development and 3.5 for Work Satisfaction

men

Working Days for Air India Sats Airport Services Customer Service Associate New Delhi

based on 21 reviews
Rotational Shift
67%
Monday to Friday
25%
Other
8%

Work Timings for Air India Sats Airport Services Customer Service Associate New Delhi

based on 21 reviews
Flexible timing
Strict (9pm - 7.30am)
Strict (9am - 6pm)
70%
5%
5%
20% employees reported other strict timings

Shift Timings for Air India Sats Airport Services Customer Service Associate New Delhi

based on 21 reviews
Day shift
Night shift
83%
17%

Business Travel for Air India Sats Airport Services Customer Service Associate New Delhi

based on 21 reviews
No travel
62%
Within city
23%
Within country
15%
At par with the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
2 total responses
meal
Cafeteria
1 total response
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