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Air India Sats Airport Services Customer Service Executive New Delhi Reviews

based on 59 reviews
Updated 16 Dec, 2024

Overall Rating

3.2/5
How AmbitionBox ratings work?

Category Ratings

3.6

Skill development

3.1

Job Security

2.7

Work Satisfaction

2.7

Company culture

2.6

Work-Life balance

2.4

Salary & Benefits

2.2

Promotions/Appraisal

Top Mentions in Air India Sats Airport Services Customer Service Executive New Delhi Reviews

59 reviews found

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People also ask about Air India Sats Airport Services, New Delhi Customer Service Executives

Is Air India Sats Airport Services, New Delhi a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 59 employee reviews, it's clear that most customer service executives have an average experience working at Air India Sats Airport Services, New Delhi. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about skill development and career growth on AmbitionBox.
Does Air India Sats Airport Services, New Delhi pay their Customer Service Executives well?
According to AmbitionBox reviews, Air India Sats Airport Services, New Delhi customer service executives rate their salary and benefits at 2.4 out of 5, based on 59 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Air India Sats Airport Services, New Delhi's customer service executives salaries here and to read reviews specifically about salary and benefits at Air India Sats Airport Services, New Delhi for customer service executives, click here.
How is the work culture at Air India Sats Airport Services, New Delhi for Customer Service Executives?
Work culture at Air India Sats Airport Services, New Delhi for customer service executives is rated 2.7 out of 5 by 59 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Air India Sats Airport Services, New Delhi for customer service executives, click here.
How is the job security at Air India Sats Airport Services, New Delhi for Customer Service Executives?
Based on 59 reviews on AmbitionBox, Air India Sats Airport Services, New Delhi's customer service executives rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Air India Sats Airport Services, New Delhi for customer service executives, click here.
Is work from home available to Customer Service Executives at Air India Sats Airport Services, New Delhi?
According to 12 AmbitionBox reviews, Air India Sats Airport Services, New Delhi does not currently offer any work-from-home options to customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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Work Policy for Air India Sats Airport Services Customer Service Executive New Delhi

i
Workplace policy may vary based on Department, Designation and Location.

based on 12 reviews in last 6 months

Work from office

Work from office

92%
Hybrid

Hybrid

8%

Other hybrid work policies

8%

Gender Based Ratings for Air India Sats Airport Services Customer Service Executive New Delhi

based on 56 reviews
2.9
Rated by 24 Women

Rated 2.9 for Skill Development and 2.7 for Job Security

women
3.4
Rated by 32 Men

Rated 4.0 for Skill Development and 3.4 for Job Security

men

Working Days for Air India Sats Airport Services Customer Service Executive New Delhi

based on 59 reviews
Rotational Shift
79%
Other
14%
Monday to Saturday
7%

Work Timings for Air India Sats Airport Services Customer Service Executive New Delhi

based on 59 reviews
Flexible timing
Strict (11am - 7pm)
Strict (10pm - 7.30pm)
48%
9%
4%
39% employees reported other strict timings

Shift Timings for Air India Sats Airport Services Customer Service Executive New Delhi

based on 59 reviews
Day shift
Night shift
75%
25%

Business Travel for Air India Sats Airport Services Customer Service Executive New Delhi

based on 59 reviews
No travel
53%
Within city
25%
International travel
11%
Within country
11%
At par with the average Customer Service Executive Salary in India
View more details
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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