Automatic Data Processing (ADP) Senior Customer Service Analyst Reviews

Likes

There is work life balance and the team i was working with was a good one.

Dislikes

The appraisals and bonuses are way too less and there is no such impact about it.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It’s a great place to work. You will create a comfort zone with this company. The leave benefits and health allowances are best. You will not feel like you are working but it feels like a part of your life. You will definitely enjoy working with ADP.

Dislikes

There will be frequent management and leadership changes. Due to which employees has to start performing again and has to prove themselves to the new leader. By the team there is an opportunity created for the employees again a chnage in leadership will happen.

Likes

It's just a good company with a decent package for a fresher , initially it's good but the year end it would be too hectic and unavoidable.

Dislikes

The work life balance is bad , there is no bonuses unlike other companies, there is no additional perks like sodexo coupons , there no Diwali,new year gifts

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only work life balance to some extent

Dislikes

Worst company in terms of salary. Stay here for 10 years, butter managers and you will survive even if you have zero knowledge. They will take people from Customer Service background in core HR team who have zero knowledge. Worst management who don’t know what’s happening in the company and will take random decisions to spoil your career. If you a hard-worker and want to grow this is the worst company for you....Read More

Likes

Only login and logout on time and nothing else "TOXIC manager ABHISHEK RAI" he is from Kolkata he joined as asst manager he does harassment in office

Dislikes

"TOXIC manager ABHISHEK RAI" Abhishek rai from TCS he came to ADP as asst manager he every time asks about YEAR-END YEAR-END he did not give training only to me and assigned one superior he is muslim guy Syed Mudassar he gave training only...Read More Work Details Work policy: In this company if at all you miss coming to office one day among three day then your ID will turn into red and you have to compensate one extra day in next week Work days: Monday to Friday (Strict Timings) Work related travel: This job involves travel within city....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The thing I like about ADP is they provide many benefits to employees and chill culture at work

Dislikes

They give late promotions less hikes as lot of associates

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

One of the best organization

Dislikes

Na

Likes

Friendly environment. Good company.

Dislikes

Cab facility.

Likes

Salary and bonus

Dislikes

Operations don’t want you to grow or leave a process for an IJP if they need you for their process. I have worked here for almost 8 years now and they do say they are women centric but opportunities are only for men as they can contribute more time even a women is doing the same. Also they make sure your package is so high and no one in the market can hire you and you will be stuck with Adp

Likes

Nothing to like in this place.

Dislikes

*This place is filled with stereotypes who are narrow minded. *Especially Retirement Services process, they don't allow people to grow and filled with toxic politics. *They suck your blood with work but pay you peanuts. *They don't have transperancy and whatever you hear about them on social media is just a hype but the reality is something different. *You have long timers alone in this company as fresh talent or external talent is not given an opportunity to innovate or implement theirs ideas. *They don't value talent when you're in the company and even after leaving, when you come back and apply. Such is the place, stay away....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

1. Takes initiative for Employee engagement activities. 2. Provides cab facilities.

Dislikes

1. There is no work-life balance. 2. Doesn't know how to treat subordinates professionally. 3. No training & development is given at all to the newly hired employees. 4. HRBP doesn't take any action inspite of raising so many complaints raised by multiple employees for the same reporting manager. 5. Talks to their subordinates in a very ugly way.

Work Details

Work policy: 60% in office.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

On time Salary Medical Insurance covered for either in-laws/Parents included Free Cab Rs. 500 for Birthday Free master Health Checkup for above 35 age Team lunch outing yearly/ half yearly

Dislikes

Horrible work hours No work life balance No promotions No hikes Very less Variable pay will be paid Only who are interested to sacrifice their life can join in ADP

Likes

Company culture and job security is so good it's better company for experienced persons

Dislikes

for you newly joined employee providing trainings or learning is average and work load depends on projects or team management

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Nothing much.

Dislikes

Lots of them: 1. Not a place for someone who wants to be in a good product company. 2. Not a place for someone who wants to be in a good technology company. 3. Not a place for someone who wants to learn. 4. Not a place for someone who wants to grow. 5. Not a place for someone who doesn’t hesitate to question the status quo. 6. Not aplace for someone who doesn’t believe in blindly following what their Western counterparts or leaders. 7. A place to keep your head down and do what you are told to do, by the timeline, no matter what it takes, no matter how good is your produce. 8. A place that talks about people and human touch, but in reality, the humans they imply are only their clients, not their employees....Read More

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Job security

Dislikes

Toxic management is supported, poor cafeteria food & hygiene, no promotions for hard working people (only bootlickers), bad pay hikes to good people, too much internal politics and learning opportunities are less in some teams who deny change of verticals. You will be asked to work OT without the payment and even on weekends

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Culture is good, minimum micro-managemet

Dislikes

Official cutoff for promotion: 1.5 years Real cutoff for promotion: 3 years minimum Salary growth is very low, 8% hike is standard for everyone and at every level very slow company in terms of technology adoption and if you really want to do something right it might take you ages

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday

Work related travel: This is a desk job.