Senior Customer Service Representative Salary in Mohali

Likes

I loved the work culture, enviornment and people who are working there. The management was amazing. My managers and colleagues were just amazing and my team was a like a family to me.

Dislikes

There's only thing that can be better in my opinion and that's the salary. They could do better with the pay

Likes

I like the job security and salary credited on time. Also, I like comfortable with job.

Dislikes

In few them they do politics and no more activities on floor. In our team most of them agent come and do work and go their home. No existing for coming job or any activity or talking discuss apart from job parameters

Likes

You can expect your salary before the date. Supportive trainers and all other seniors.

Dislikes

Switching between shifts without any prior notice or notification and change in Lobs was very irritating and unbearable.

Likes

Colleague and other senior designation worker are helping and good to mentor new members

Dislikes

Salary deduction due to their policy which new members don't know because as usually we didn't get that much time to read their policies of 25 pages.

Likes

1. The Team Leaders & Colleagues were so good 2. Salary as committed didn't get delayed 3. Job security on top priority 4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations

Dislikes

1. The Upper management is worst (HR,Manager,Senior Manager) 2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT 3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm 4. If client has so much demand then payscale should also be at that level but no its very low 5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough 6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !? 7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing