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9 Senior Customer Service Representative Jobs

Sr Customer Service Representative

1-2 years

₹ 1.25 - 2.25L/yr

Goregaon

Sr Customer Service Representative

Teleperformance

posted 3d ago

Job Description

🚀 Teleperformance is Hiring – Mumbai (Malad) 🚀

We are looking for Senior Customer Service Representatives for Voice, Non-Voice.

📌 Location: Malad, Mumbai

📌 Shift: 24/7 Rotational (Including Night Shifts)

📌 Workdays: 5 Days a Week (2 Week off)

📌 Salary:

Voice Process: Up to ₹32K Max In-Hand

Chat Process: Up to ₹28K Max In-Hand

Backend: Up to ₹25K Max In-Hand

Important Information for all Job Seeker, All Process Shift Time will be 24/7 Rotational

🛑 Hiring Boundary (Cab Facility):

Western Line: Mira Road to Churchgate

Central Line Candidates: Kindly check the location before applying. (One-Side Cab + Centralized Pickup & Drop)

Roles & Responsibilities:

🔹 Voice Process: Handle inbound calls for UK/US-based customers and provide accurate solutions.

🔹 Chat Process: Investigate banking fraud transactions and resolve queries via chat.

🔹 Backend Operations: Monitor transactions and assist in fraud investigations on behalf of the bank.

📩 Interested? Send your resume to:

📧 sohail.sayyed@teleperformancedibs.com

📞 Contact: 7021952360 (Monday–Friday)

Resp


Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Senior Customer Service Representative roles with real interview advice

What Senior Customer Service Representative at Teleperformance are saying

3.1
 Rating based on 52 Senior Customer Service Representative reviews

Likes

Friendly coworkers who help when needed Regular appreciation for good work Modern cafeteria with decent food options Transport facility for late shifts makes it so easy to work here. The environment here is fantastic. They focus on your development with frequent training and clear career paths. I've gained a lot of knowledge since I started

  • Salary - Good
  • +1 more
Dislikes

It is a very employee centric company. The company pays less salary to the employee Need more priorities and comp.

  • Job security - Poor
Read 52 Senior Customer Service Representative reviews

Senior Customer Service Representative salary at Teleperformance

reported by 165 employees with 1-5 years exp.
Lock Unlock
₹1.6 L/yr - ₹5.5 L/yr
7% less than the average Senior Customer Service Representative Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.9k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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