Thermo Fisher Scientific Senior Customer Service Representative salaries in India (Updated 2025)

Likes

People and culture are good, Company's goal in general is unique. Good learning for employees depending on the division you are in. Good job security.

Dislikes

Slow pace of work, Do not update technology that frequently. Average Salary compensation, normal increments though you are willing to work more.

Likes

The work policy of organisation is really very good. However the growth is very slow. Especially the analytical division’s work culture is too bad

Dislikes

Slow growth and less compensation. There is no proper work hierarchy. Just to save cost, people irrespective of division given leadership responsibilities.

Likes

*Work culture and supportive management. *Open door policy and empathatic management who supports you beyond work during the time of crisis or mishaps. *Leave policy is good. PPD provides good number of leaves. *Flexibility in work and login timings, provided you prove your worth and be trustworthy in terms of assigned work. *Work from home requests are considered for personal reasons, however transitioning to complete WFH model is a challenge if you have joined as a Office based employee. *Bonus is not performance linked, hence you'd get complete bonus at the end of defined cycle. *PPD emphasizes on knowledge and training in various processes of your domain. However, transitioning to another domain is a bit of a challenge.

Dislikes

...will of individuals. *Project related stress depends upon the assigned manager. *Salary and benefits are bit lower than the actual market offerings. Market corrections are not done. *Promotion is slow, when you get promoted the appraisal would be great otherwise it's not up to the mark.

Likes

There is nothing to like about the company.

Dislikes

...led work life balance, and the HR suggested me to seek psychiatric consultation. They pay you huge, and squeeze your life out of you. Joining this organisation means you have sold your soul to these blood sucking parasites.