Thermo Fisher Scientific Senior Customer Service Representative Reviews
based on 9 reviews
Updated 13 Dec, 2024
Overall Rating
4.3/5
How AmbitionBox ratings work?
Category Ratings
4.7
Job Security
4.2
Salary & Benefits
4.2
Skill development
4.1
Company culture
4.1
Work Satisfaction
3.9
Work-Life balance
3.9
Promotions/Appraisal
Thermo Fisher Scientific is rated
4.3 out of 5 stars on
AmbitionBox, based on 9 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Thermo Fisher Scientific is rated
4.3 out of 5 stars on
AmbitionBox, based on 9 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
9 reviews found
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Popular
Senior Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Dec 2024
Likes
There are many aspects of my workplace that I truly appreciate. The work is engaging and fulfilling, and the management is supportive and effective. The cab facility makes commuting stress-free, and the food options are delicious and varied. Employee safety is a top priority, providing peace of mind. The freedom to work autonomouslyboosts creativity and job satisfaction. Quarterly parties offer fun social events to bond with colleagues, and the rewards and recognitions system motivates everyone to strive for excellence. These elements collectively create a positive and enjoyable work environment....Read More
Dislikes
Nothing as such
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Kolkata
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Dec 2023
Likes
Great work place in India
Dislikes
Nothing like thats excellent work place
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Similar companies for Senior Customer Service Representative
Senior Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 06 Mar 2023
Likes
Job security, benefits, safe work place etc.
Good for a fresher to start career
Dislikes
Biased management, Partial towards particular community.
Nothing to learn. Work is monotonous.
Micromanagement.
No growth.
Less pay.
Management doesn't respect employees.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
CSC Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Jul 2022
Likes
This is the best place to work. Career opportunity is created for all and open for anyone to apply through IJP. What I really like is management always look for the growth of existing team member. R & R is good and motivates us. Work environment is too good and we often get some goodies. Management is good and they always communicate openly.
Dislikes
All good
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
CSC Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Dec 2021
Likes
I am really happy to work at Thermofisher. I am glad to having this opportunity.
Dislikes
As of nothing
Work Details
Wonderful
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Bangalore / Bengaluru
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 27 Apr 2022
Likes
No comments
Dislikes
No comments
Work Details
Work timings: Strict Timings
Senior Customer Service Representative in
Bangalore / Bengaluru
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 May 2019
Likes
na
Dislikes
na
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Thermo Fisher Scientific.
Senior Customer Service Representative in
Bangalore / Bengaluru
Order Management Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jan 2022
Likes
I was working there it was very nice, but I am searching job again but I didn't get in same company.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 22 Oct 2024
Likes
NA
Dislikes
Toxic environment, poor work environment
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Deputy Manager in
Mumbai
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Oct 2024
Likes
The work culture was quite good
Dislikes
The middle level manager are very poor in their roles and top management unable to identify this.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Ahmedabad
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jun 2024
Likes
Flexible timing
Dislikes
Nothing about dislike
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 16 Oct 2023
Likes
The company's future is good. you will get a lot of bonuses as the company is doing good in terms of business.
Dislikes
Worst Managers. especially in CS department.
No actions on harassement cases.
Politics and Racism
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Jul 2023
Likes
I thoroughly enjoyed working with my coworkers, Great company to works , Company Top line management adhere all the ethics towards the core employees.
Dislikes
HR Department has no connect to reach employees.
Work Details
Work policy:
Generally i used to visit customer site's.
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country, International Travel.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 03 Aug 2023
Likes
It is a good company with good working culture. It's a great place to work.
Dislikes
Nothing as such.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Jun 2023
Likes
Lots of learning opportunities if taken
Dislikes
Top management puts lot of pressure.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Analyst in
Navi Mumbai
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Aug 2023
Likes
All good. Nothing to mention.
Dislikes
Nothing to mention
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
Work related travel:This is a desk job.
Team Manager in
Mumbai
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Jul 2024
Likes
Company culture and group CEO vision
Dislikes
Toxic and unskilled leaders trying engaging into internal politics for personal gains resulting into good people leaving the firm. HR appear to be not capable of taking any actions on time despite being aware.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mumbai
Full Time
·
SCM & Logistics Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 09 Aug 2023
Likes
People are good and supportive
Dislikes
No work life balance , stressful environment
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Other Thermo Fisher Scientific Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Scrum Master in
Bangalore / Bengaluru
Full Time
·
Other Hospital Staff Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jan 2025
Likes
This is a nascent company, providing great learning and leadership opportunities to employees. It is going to be a great Organization in upcoming days based on the product it is offering to users.
Dislikes
Nothing to dislike probably because it is too early to provide the review.
Financial Planning Analyst in
Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Everything
Job rotation
Growth opportunities
Skills enhancements to recognition
Feedbacks
Friendly and growth conducive work culture
Dislikes
Nothing that I am aware of
Work Details
Work policy:
Totally depends on teams, type of work and need of person vs company
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Manager in
Bangalore / Bengaluru
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Sep 2024
Likes
Company culture
Good Leadership team (specifically at Bangalore)
Good team members (well mostly)
Flexibility and work life balance
Support system
Purpose and mission
Dislikes
Cafeteria food - please do something to improve
Can have more bands to encourage promotion
If you are lone member working for global team, promotion is totally neglected even if you do hardwork
Should encourage people to apply for internal leadership positions even if 100 skills not matched
Can have more levels in performance rating
Culture committee limited to few groups. Should encourage more to participate across different divisions...Read More
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Client Services Project Manager in
Ahmedabad
Full Time
·
Other Hospital Staff Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 30 Aug 2024
Likes
Nothing to like in the Ahmedabad Thermo Fisher
Dislikes
Old Employees are behaves like fisher is their own company. No training, skill development, study hand over, no over view to be provided. Nd they will ask for study management by own.
Bad culture, non friendly place, old people never want to teach you
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Service Operations Executive in
Hyderabad / Secunderabad
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jul 2024
Likes
I enjoy the collaborative environment in my workplace. Working with talented and supportive collegues.
Dislikes
I would prefer a workplace with more stability and a clearer future so that I can focus on growing my career and producing Great work, rather than always adjusting to new organizational changes and structures in the workplace.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Area Sales Manager in
Pune
Full Time
·
Enterprise & B2B Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 06 Jul 2024
Likes
Systematic approach, aggressive market strategy and market recognition.
Dislikes
Very poor work life balance. Company and it’s management is inconsiderate at times when there is senseless illogical pressure.
Work Details
Work days: Monday to Friday
(Strict Timings)
Software Developer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 17 Jan 2025
Likes
Cab facility
Dislikes
Office politics
Lack of opportunities
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Linux Administrator in
Bangalore / Bengaluru