Senior Customer Service Representative Salary in New Delhi (Updated 2025)

Likes

Friendly coworkers who help when needed Regular appreciation for good work Modern cafeteria with decent food options Transport facility for late shifts makes it so easy to work here. The environment here is fantastic. They focus on your development with frequent training and clear career paths. I've gained a lot of knowledge since I started

Dislikes

It is a very employee centric company. The company pays less salary to the employee Need more priorities and comp.

Likes

1) Work life balance is Ok 2) Good Managers and colleagues 3) Job security is good 4) Work satisfaction

Dislikes

1) Salary is too less 2) Salary increment is very less 3) increment does not happen on time 4) 2_3 % hike yearly 5) No skill development 6) Politics

Likes

...agers are very helpful understanding always expect one female Assistant manager. Salary always we get on time . Extra income option is also there. Moreover I had spent a unforgettable days out there. ❤️❤️

Dislikes

Nothing is there in this company which I didn't like but Some TLs like Anjul , so so are not eligible to be a part of management. Some TLs in startek are biased about some perticular agent & take advantage of there position & give job threat . Anjul , Adarsh they should be removed from startek .

Likes

1. The Team Leaders & Colleagues were so good 2. Salary as committed didn't get delayed 3. Job security on top priority 4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations

Dislikes

1. The Upper management is worst (HR,Manager,Senior Manager) 2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT 3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm 4. If client has so much demand then payscale should also be at that level but no its very low 5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough 6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !? 7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing