Automatic Data Processing (ADP) Senior Customer Service Representative Salaries by 100+ Employees (Updated 2025)

0 - 10 years exp.

₹3.9 Lakhs - ₹8.5 Lakhs

Salary of majority employees

57% more than the average Senior Customer Service Representative Salary in Software Product Companies for 0 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Representative Salary 0 - 10 years exp. (87 salaries)	₹4.5 L/yr - ₹7.7 L/yr
Finance & Accounting Senior Customer Service Representative Salary 2 - 10 years exp. (14 salaries)	₹4.5 L/yr - ₹8.5 L/yr
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Human Resources Senior Customer Service Representative Salary 1 - 9 years exp. (13 salaries)	₹4 L/yr - ₹7 L/yr
Marketing & Communication Senior Customer Service Representative Salary 2 - 5 years exp. (6 salaries)	₹4.2 L/yr - ₹6.7 L/yr
Teaching & Training Senior Customer Service Representative Salary 4 - 7 years exp. (6 salaries)	₹5 L/yr - ₹8 L/yr

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Last Updated: 25 Feb 2025

Companies similar to Automatic Data Processing (ADP) for Senior Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
TCS Senior Customer Service Representative Salary 3 - 12 years exp. (23 salaries)	₹2.8 L/yr - ₹9 L/yr 13% less
Infosys Senior Customer Service Representative Salary 1 - 3 years exp. (3 salaries)	₹2 L/yr - ₹3.2 L/yr 58% less
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Wipro Senior Customer Service Representative Salary 1 - 4 years exp. (108 salaries)	₹1.8 L/yr - ₹5.1 L/yr 35% less
HCLTech Senior Customer Service Representative Salary 0 - 8 years exp. (570 salaries)	₹1.7 L/yr - ₹5.5 L/yr 46% less
Tech Mahindra Senior Customer Service Representative Salary 2 - 7 years exp. (58 salaries)	₹2.1 L/yr - ₹6 L/yr 29% less
Cognizant Senior Customer Service Representative Salary 1 - 8 years exp. (13 salaries)	₹3.2 L/yr - ₹6 L/yr 20% less
Accenture Senior Customer Service Representative Salary 2 - 6 years exp. (31 salaries)	₹2.8 L/yr - ₹6.8 L/yr 7% less
Capgemini Senior Customer Service Representative Salary 3 - 8 years exp. (4 salaries)	₹4 L/yr - ₹8 L/yr 6% less
24/7 Customer Senior Customer Service Representative Salary 0 - 12 years exp. (5 salaries)	₹2 L/yr - ₹4.5 L/yr 39% less
R Systems International Senior Customer Service Representative Salary 0 - 7 years exp. (3 salaries)	₹4 L/yr - ₹4.8 L/yr 30% less

Senior Customer Service Representative salary at Automatic Data Processing (ADP) ranges between ₹3.9 Lakhs to ₹8.5 Lakhs per year for employees with less than 1 year of experience to 10 years. Salary estimates are based on 198 latest salaries received from various employees of Automatic Data Processing (ADP).

Experience wise Automatic Data Processing (ADP) Senior Customer Service Representative salaries

Last Updated: 25 Feb 2025

Experience	Avg Annual Salary
Fresher (4 salaries)	₹2 L/yr - ₹5.7 L/yr
1 year (8 salaries)	₹4.3 L/yr - ₹6.5 L/yr
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2 years (17 salaries)	₹3.9 L/yr - ₹7.3 L/yr
3 years (23 salaries)	₹4 L/yr - ₹6.7 L/yr
4 years (38 salaries)	₹4 L/yr - ₹8 L/yr
5 years (39 salaries)	₹4.8 L/yr - ₹7.4 L/yr
6 years (25 salaries)	₹4.8 L/yr - ₹7.9 L/yr
7 years (22 salaries)	₹5 L/yr - ₹7.9 L/yr
8 years (11 salaries)	₹6 L/yr - ₹7.5 L/yr
9 years (7 salaries)	₹5.8 L/yr - ₹7.6 L/yr
10 years (4 salaries)	₹7 L/yr - ₹8.5 L/yr

View all

From

Senior Customer Service Representative

₹

Lakhs/yr

0 - 10 years exp.

Senior Manager

₹

Lakhs/yr

14 - 22 years exp.

Senior Customer Service Representative 0 - 10 years exp.

Analyst 4 - 13 years exp.

25% hike

Senior Analyst 5 - 15 years exp.

31% hike

Similar Designation salaries in Automatic Data Processing (ADP)

Customer Service Representative Salary

(38 salaries)

₹1.1 L/yr - ₹6.5 L/yr

Senior Customer Service Executive Salary

(73 salaries)

₹4 L/yr - ₹8.05 L/yr

Customer Service Executive Salary

(25 salaries)

₹2.8 L/yr - ₹7.8 L/yr

Customer Service Associate Salary

(17 salaries)

₹3 L/yr - ₹11.32 L/yr

Customer Care Executive Salary

(5 salaries)

₹2.75 L/yr - ₹6 L/yr

Customer Support Executive Salary

(7 salaries)

₹3 L/yr - ₹8 L/yr

Customer Support Associate Salary

(AmbitionBox Estimate)

₹5.9 L/yr - ₹7.5 L/yr

Senior Process Associate Salary

(1.4k salaries)

₹2 L/yr - ₹8.2 L/yr

Senior Associate Salary

(326 salaries)

₹2.5 L/yr - ₹8 L/yr

Back Office Executive Salary

(4 salaries)

₹2.9 L/yr - ₹4.15 L/yr

Top skills at Automatic Data Processing (ADP) for Senior Customer Service Representative

Customer Service Inbound Voice Process inbound Customer Service Communication Skills Verbal Communication customer support International Voice Process US Recruitment Outbound Calling international bpo Voice Process US Voice Process Screening BPO Voice

Salary related reviews for Automatic Data Processing (ADP)

4.3

Rated by 33 employees for salary & benefits

Senior Customer Service Representative in Hyderabad / Secunderabad

Full Time

Administration & Facilities Department

1.0

• posted on 16 May 2022

1.0

for Salary and Benefits

Likes

Nothing which i like about it yet.

Dislikes

... portion as annual bonus. Though bonus should be over and over the compensation. That is why it's bonus not regular salary. Food isn't available in cafeteria for night shift people. Only the day shoft has the 4-5 operational outlet. Night shifts have only 1 south Indian.

Salary - Bad

+6 more

Senior Customer Service Representative in Sp Infocity, Hadapsar, Pune

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 11 Oct 2022

5.0

for Salary and Benefits

Likes

Salary was good and the incentives were good.

Salary - Excellent

Dislikes

Apart from the good salary, there is no work life balance. You are expected to give extra hours without any Overtime pay. They only teach you basic things about the process and the rest you learn while working. There isn't enough support on the floor to help you with difficult queries. I was doing a US shift which ended at 2:30 am but it got extended due to lengthy calls. Never got OT for the time I over worked. I had Covid and was very weak to work, rather than checking my Health status, they asked me to start working. I had to ask my manager's manager to allow me to recover and then I got the leaves. Will not recommend the company to someone who wants a work life balance.

Skill development - Poor

+5 more

Process Associate in Hyderabad / Secunderabad

Full Time

Other Department

4.0

• posted on 12 Oct 2024

3.0

for Salary and Benefits

Likes

It's just a good company with a decent package for a fresher , initially it's good but the year end it would be too hectic and unavoidable.

Job security - Excellent

Dislikes

The work life balance is bad , there is no bonuses unlike other companies, there is no additional perks like sodexo coupons , there no Diwali,new year gifts

Skill development - Poor

+3 more

Analyst in Hyderabad / Secunderabad

Full Time

Human Resources Department

1.0

• posted on 22 Sep 2024

1.0

for Salary and Benefits

Likes

Only work life balance to some extent

Work-life balance - Good

Dislikes

Worst company in terms of salary. Stay here for 10 years, butter managers and you will survive even if you have zero knowledge. They will take people from Customer Service background in core HR team who have zero knowledge. Worst management who don’t know what’s happening in the company and will take random decisions to spoil your career. If you a hard-worker and want to grow this is the worst company for you.

Salary - Bad

+5 more

Senior Analyst in Hyderabad / Secunderabad

Full Time

Finance & Accounting Department

3.0

• posted on 26 Nov 2024

1.0

for Salary and Benefits

Likes

To be honest, I just like my colleagues.

Job security - Good

Dislikes

Adp is just like a school Nobody has professionalism. Manager's act like teachers Too much work with very less salary and when we ask for hike they give us in peanuts. I prefer not to work there.

Salary - Bad

+4 more

see more salary related reviews

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What people are saying about Automatic Data Processing (ADP)

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refreshingdolphin

works at

Automatic Data Processing (ADP)

I have overall experience of 2.5 years in customer service, I have recently been selected in accenture for inside sales all the rounds are completed. The hr asked my expectations and i said I am expecting a 30% hike, to which he just raised an eyebrow, I know it will not be possible but i am okay to settle for a 20% hike given I don't have experience in sales, however I wanted to see if accenture gives out bonus/incentives for such role or not as it's nit defined anywhere and the final discussion about this is pending so i don't know if bonus/incentives are given out by accenture. If anyone knows please let me know the same, also is it better that i stick to my 30% hike given accenture has not been providing any promotions or hikes for the past 3 years and i might get stuck as well in the same issue or should I settle for 20%. FYI - I am from hyderabad, I got selected in accenture HDC5

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30% hike

20% hike

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Automatic Data Processing (ADP) Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at Automatic Data Processing (ADP)?

Senior Customer Service Representative salary at Automatic Data Processing (ADP) in India ranges between ₹3.9 Lakhs to ₹8.5 Lakhs for less than 1 year of experience to 10 years. According to our estimates it is 57% more than the average Senior Customer Service Representative Salary in India. Salary estimates are based on 198 latest salaries received from various employees of Automatic Data Processing (ADP) India.

How does the salary of a Senior Customer Service Representative at Automatic Data Processing (ADP) India compare with the average salary range for this job?

The average salary of a Senior Customer Service Representative at Automatic Data Processing (ADP) is 57% more than the average salary of a Senior Customer Service Representative in India. To know exact salary insights, login to view.

What are the top skills required to work as a Senior Customer Service Representative at Automatic Data Processing (ADP)?

Customer Service, Inbound Voice Process, inbound, Customer Service and Communication Skills are some of the popular skills required to work as a Senior Customer Service Representative at Automatic Data Processing (ADP) India.

What is the salary of a Senior Customer Service Representative in companies similar to Automatic Data Processing (ADP) in India?

Capgemini Senior Customer Service Representative Salary - ₹4.0 Lakhs to ₹8.0 Lakhs per year
Accenture Senior Customer Service Representative Salary - ₹2.8 Lakhs to ₹6.8 Lakhs per year
TCS Senior Customer Service Representative Salary - ₹2.8 Lakhs to ₹9.0 Lakhs per year
Cognizant Senior Customer Service Representative Salary - ₹3.2 Lakhs to ₹6.0 Lakhs per year
Tech Mahindra Senior Customer Service Representative Salary - ₹2.1 Lakhs to ₹6.0 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Representative at Automatic Data Processing (ADP) in India?

The estimated take-home salary of a Senior Customer Service Representative at Automatic Data Processing (ADP) ranges between ₹46,280 per month to ₹47,377 per month in India. The take-home salary calculation is based on the average Automatic Data Processing (ADP) Senior Customer Service Representative salary in India which ranges between ₹3.9 Lakhs to ₹8.5 Lakhs per year for employees with less than 1 year of experience to 10 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Representative at Automatic Data Processing (ADP)?

According to AmbitionBox, 49% of the Automatic Data Processing (ADP) Senior Customer Service Representatives reported a notice period of 2 Months, 21% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 88 responses on AmbitionBox in last 2 years.

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Automatic Data Processing (ADP) Senior Customer Service Representative Salaries

Automatic Data Processing (ADP) Senior Customer Service Representative salary in India ranges between ₹3.9 Lakhs to ₹8.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 198 Automatic Data Processing (ADP) latest salaries received from various employees of Automatic Data Processing (ADP).

Automatic Data Processing (ADP) Senior Customer Service Representative salaries in India (Updated 2025)

Companies similar to Automatic Data Processing (ADP) for Senior Customer Service Representative

Latest annual salaries shared by Automatic Data Processing (ADP) Senior Customer Service Representative

Experience wise Automatic Data Processing (ADP) Senior Customer Service Representative salaries

Similar Designation salaries in Automatic Data Processing (ADP)

Top skills at Automatic Data Processing (ADP) for Senior Customer Service Representative

Salary related reviews for Automatic Data Processing (ADP)

Senior Customer Service Representative in Hyderabad / Secunderabad

Senior Customer Service Representative in Sp Infocity, Hadapsar, Pune

Process Associate in Hyderabad / Secunderabad

Analyst in Hyderabad / Secunderabad

Senior Analyst in Hyderabad / Secunderabad

Automatic Data Processing (ADP) Senior Customer Service Representative Salary FAQs

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Automatic Data Processing (ADP) Senior Customer Service Representative Salaries by Location