Add office photos
Engaged Employer
i
This company page is being actively managed by
Whatfix Team. If you also belong to the team, you
can get access from
here
Whatfix
Compare
All Filters
30 Whatfix Jobs
Digital Adoption Specialist (Global Consulting)
Whatfix
·
2-10 years
Bangalore / Bengaluru
1 vacancy
Digital Adoption Specialist (Global Consulting)
Whatfix
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Who are we
Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider.
Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience.
We have seven offices in the US, India, UK, Germany, Singapore, and Australia, supporting 700+ global customers, including 80+ Fortune 500 companies. Whatfix has raised $265 million to date and is backed by marquee investors, including Softbank, PeakXV, Dragoneer, and Cisco Investments.
With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards.
- Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
- The sole vendor named as Customers Choice: 2024 Gartner Voice of the Customer for Digital Adoption Platform Report. We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a high CSAT of 99.8%
- Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Third Consecutive Year
- Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023
- Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal
In this role, you will:
- Work with our global customers to identify their target audiences training needs, acquire an understanding of customer applications and processes, derive actionable insights, and use cases to improve digital adoption
- Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers
- Consult, ideate, and propose optimal digital adoption solutions to our customers using the Whatfix Product Ecosystem. Create Content using the Whatfix Studio Editor to suit the customer s use cases
- Help develop standards and guidelines to ensure consistency in deliverables across projects
Required Expertise
- Ability to build relationships with multinational stakeholders, and understand the purpose and requirements of various customer business/enterprise applications, processes, and user personas.
- Have a strong learning appetite to become an expert on Whatfix Products through our Certification Programs
- 2-10 years of experience in any of the following domains - Content Creation/Instructional Design/Technical Writing/Customer Success/Account Management/Marketing/Software Development/Business Analysis.
- Comfortable working in a dynamic and evolving environment
- Ability to travel to Client locations as required
Preferred Skills
- Awareness of diverse cultures and practices across geographies
- Worked in any of the following industries - IT/ITES /Healthcare/BFSI/ Manufacturing/FMCG/ Oil and Gas among others
- Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, iCertis, etc would be an added advantage.
- Knowledge of Javascript, CSS, HTML will be an advantage
Perks & Benefits (India)
- Best-in-class medical insurance coverage
- Free lunch & dinner buffet
- Doorstep cab drop facility
- Education sponsorship
- Internal job transfer & global mobility programs
Please Note:
- We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it;
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Specialist roles with real interview advice
People are getting interviews at Whatfix through
People are getting interviews through
(based on 16 Whatfix interviews)
Campus Placement
Referral
Job Portal
Company Website
31%
19%
19%
6%
25% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Whatfix are saying
What Whatfix employees are saying about work life
based on 89 employees
Flexible timing
Monday to Friday
No travel
Night Shift
Whatfix Benefits
View more benefits
Compare Whatfix with
Freshworks
Compare
Zoho
Compare
Druva
Compare
Postman
Compare
CleverTap
Compare
Chargebee
Compare
Uniphore Software Systems
Compare
Zenoti
Compare
InMobi
Compare
MindTickle
Compare
Udaan
Compare
Swiggy
Compare
BlackBuck
Compare
Ninjacart
Compare
Blinkit
Compare
Rivigo
Compare
Meesho
Compare
Paisabazaar.com
Compare
Tata 1mg
Compare
Urban Company
Compare
Similar Jobs for you
Whatfix Bangalore / Bengaluru Office Location
Bengaluru Office
443, 17th Cross Road Sector 4, HSR Layout
Bengaluru
560102
560102
Digital Adoption Specialist (Global Consulting)
2-10 Yrs
Bangalore / Bengaluru
Solutions Consultant Leader - North America Region (16842)
7-10 Yrs
Bangalore / Bengaluru
Content Specialist - GCSS Enablement & Training Team
2-5 Yrs
Bangalore / Bengaluru
Share an Interview