Travel Desk Specialist

Role: Travel Desk Specialist

Location: Corporate Office, Mumbai
Reports to: Lead - Administration

About VIP:

Established in 1968, VIP is amongst the worlds leading manufacturers and retailers of luggage, backpacks and handbags. With a legacy built over the years, we take pride in launching market-leading brands, including our flagship brand 'VIP’, which has become synonymous with the luggage category in India. Our brands reflect our commitment to understanding consumer preferences and driving quality and innovation that meets their expectations. Our operational success is attributed to our stellar brand portfolio, state-of-the-art manufacturing plants in India and Bangladesh, and a robust distribution network that ensures easy accessibility to our products.

Through our diverse portfolio of brands, we cater to a wide range of consumers with varying needs and preferences. Whether it’s the stylish and youthful offerings of Skybags or the premium and sophisticated designs of Carlton, range of chic and fashionable handbags designed for the modern woman, the high-quality, and highly functional flagship brand of VIP Industries to durable and practical luggage solutions at an affordable price point by Aristocrat. We have a solution for every traveller be it everyday travel, business trips, or outdoor adventures.

VIP Industries Limited is an equal opportunity employer. We value talent and believe everyone deserves the opportunity to succeed. We value the diversity of our workforce and the unique perspectives that each one of us brings, and are committed to creating an inclusive environment for all. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and allow for equal opportunities for all our team members.

Qualifications/ Experience:

• Graduate or MBA specialised in HR
• 3+ years of experience in Travel, Facility and Vendor Management

Role & Responsibilities:

• Manage end to end travel plans pan India efficiently and cost-effectively – airlines, trains, transport, and hotels via Quest 2 travel portal
• Negotiate on best rates through vendors every time there is a travel occurrence
• Communicate with the person travelling regularly to keep them updated on logistics
• Manage emergency changes/cancellations in a professional and calm manner
• Handle visa applications and formalities promptly
• Handle all incoming travel requests and the processes including transfers
• Managing internal and external stakeholders in an efficient manner
• Managing PO process with external vendors
• Any other activity as proposed by the management, if required

Preferred Candidate Profile/ Competencies:

• Ability to work in a high volume, fast paced, matrixed environment
• Passionate about travel management, self-motivated with excellent execution skills
• Knowledge of bulk bookings and SAP preferred
• Awareness about international travel regulations, customs, and currencies.
• A degree in Hospitality, Travel, Tourism, Business or relevant field.
• Good command of English, written and spoken.