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VIP Industries Customer Care Associate Interview Questions and Answers

Updated 11 Jan 2022

VIP Industries Customer Care Associate Interview Experiences

1 interview found

Customer Care Associate Interview Questions & Answers

user image Anonymous

posted on 11 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Sale & costomer survice realated
    • Add your answer
  • Q2. How do you convince &impress the costomer,?
  • Ans. 

    To convince and impress customers, I focus on active listening, empathy, and providing personalized solutions.

    • Listen actively to understand their concerns and needs

    • Show empathy and understanding towards their situation

    • Provide personalized solutions that meet their specific needs

    • Be knowledgeable about the product or service and communicate it effectively

    • Maintain a positive and friendly attitude throughout the interactio

    • Answered by AI
    Add your answer
  • Q3. How do you impress the costomer that he keeps to you again & again?
    • Add your answer
  • Q4. How much & How Dedicated are you to Your work?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview advice is so simply

Top trending discussions

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Interview Tips & Stories
5d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more
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Interview questions from similar companies

Associate Interview Questions & Answers

Metro Cash & Carry user image Anonymous

posted on 26 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. Describe about bangalore
  • Ans. 

    Bangalore is a bustling city in southern India known for its IT industry and pleasant climate.

    • Known as the Silicon Valley of India

    • Home to numerous IT companies such as Infosys, Wipro, and TCS

    • Famous for its gardens and parks, including Lalbagh and Cubbon Park

    • Has a rich cultural heritage, with landmarks such as the Bangalore Palace and Tipu Sultan's Summer Palace

    • Renowned for its food, with local specialties such as masal

    • Answered by AI
    Add your answer

Associate Interview Questions & Answers

Tesco user image Anonymous

posted on 21 Jan 2022

I applied via Campus Placement and was interviewed before Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic accounting questions, specially golden rules & basic excel
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong basics in accounting is required, be honest and open. If you try to fake anything, remeber the person opposite you has taken hundreds' of interviews

Customer Care Associate Interview Questions & Answers

Shoppers Stop user image Anonymous

posted on 17 Jan 2020

I applied via Walk-in and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What are the brand's available in shoppers Stop? How will you deal with the customers when they want the same piece and that product is not available in store and the customer need that product only ,same ...
  • Ans. 

    Shoppers Stop offers a wide range of brands. If a desired product is unavailable, I will offer alternatives and assist the customer in finding a similar item.

    • Shoppers Stop carries various brands such as Levi's, Nike, Tommy Hilfiger, and more.

    • If a customer wants a specific product that is not available, I will apologize for the inconvenience and offer alternatives.

    • I will suggest similar items in the same pattern and col...

    • Answered by AI
    View 3 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and give the interview

Associate Interview Questions & Answers

Tesco user image Anonymous

posted on 29 Nov 2019

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. Explain about your career and your achievement.
    • Add your answer
  • Q3. What is your strength and weakness?
    • Add your answer
  • Q4. Depends on your answer
    • Add your answer

Customer Care Associate Interview Questions & Answers

Shoppers Stop user image Anonymous

posted on 12 Dec 2020

I applied via Referral and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About myself, work experience etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be on time, and well groom

Customer Care Associate Interview Questions & Answers

Shoppers Stop user image Anonymous

posted on 13 Aug 2021

I applied via Walk-in and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. They asked me to tell me about your postivites and negativity
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Sit straight during interview
First listen carefully
Speak slowly and politely
Make smart not over smart
Give your intro in maximum five lines

Customer Care Associate Interview Questions & Answers

Shoppers Stop user image Anonymous

posted on 19 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. Where do you see yourself in 5 years?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. What are your strengths and weaknesses?
    • Add your answer
  • Q6. Tell me about yourself.
    • Add your answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. What's you know about retail
  • Ans. 

    Retail refers to the sale of goods or services from a physical or online store to the end-user.

    • Retail involves the sale of products or services to customers

    • It can be done through physical stores or online platforms

    • Retailers purchase products from wholesalers or manufacturers and sell them to customers at a markup

    • Retailers must focus on customer satisfaction and provide excellent customer service to retain customers

    • Exam...

    • Answered by AI
    View 1 more answer
  • Q2. Why do you join sales ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be in formal.

Senior Associate Interview Questions & Answers

Baazar Retail Private Limited user image

posted on 23 Apr 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Assignment 

I know very well that sop,sdp,adr,dsr,kpi,flow,table guidelines, company policy etc

Round 2 - Case Study 

Customer satisfaction,goods receive& return to origin

Interview Preparation Tips

Interview preparation tips for other job seekers - I want to find a platform where my growth is secure &sure

Customer Care Associate Interview Questions & Answers

Shoppers Stop user image Anonymous

posted on 14 Jun 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Written &oral test
    • Add your answer
  • Q2. English speaking
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best opportunity &best team management shoppers stop Faridabad
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VIP Industries Interview FAQs

What are the top questions asked in VIP Industries Customer Care Associate interview?

Some of the top questions asked at the VIP Industries Customer Care Associate interview -

  1. How do you convince &impress the costomer...read more
  2. Sale & costomer survice reala...read more

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VIP Industries Customer Care Associate Salary
based on 4 salaries
₹1.2 L/yr - ₹2.1 L/yr
22% less than the average Customer Care Associate Salary in India
View more details

VIP Industries Customer Care Associate Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

4.0

Skill development

2.5

Work-life balance

2.5

Salary

2.5

Job security

4.0

Company culture

3.0

Promotions

4.0

Work satisfaction

Explore 2 Reviews and Ratings
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