Delivery Manager - Recruitment (3-5 yrs)

About the Role:

We are looking for an experienced Delivery Manager to oversee the recruitment team for our US staffing division.

The role involves managing end-to-end recruitment operations, ensuring high-quality technical screening for both IT and Non-IT roles in engineering and healthcare.

You will mentor your team, manage key client accounts, allocate roles based on complexity, and collaborate with Account Managers and Sales teams to meet client expectations and drive successful placements.

What you will deliver:

- Team Management: Lead and mentor a team of recruiters, ensuring they meet KPIs and maintain high performance.

- Recruitment Operations: Oversee end-to-end recruitment processes, ensuring timely, high-quality placements across client accounts.

- Role/Recruitment Allocation: Collaborate with Team Leader to allocate recruitment roles based on complexity, timelines, and specialization.

- Technical Screening: Conduct hands-on technical screening for IT, engineering, and healthcare roles, ensuring alignment with client requirements.

- CRM & Reporting: Use CRM/ATS tools to track recruitment processes, maintain client records, and generate performance reports.

- US Talent Market Expertise: Stay updated on US hiring trends, sourcing strategies, visa requirements, and compliance in IT, engineering, and healthcare staffing.

- Client Relationship Management: Build and nurture long-term client relationships, managing expectations and providing strategic recruitment advice.

- Collaboration & Coordination: Work closely with Sales and Account Managers to align recruitment efforts with client needs and streamline processes.

- Account Mining: Identify growth opportunities within client accounts and enhance client satisfaction through additional services and insights.

- Compliance & Quality Control: Ensure all recruitment activities comply with US laws and internal policies, maintaining high service standards.

Must Haves for the Role:

- 3+ years in US staffing, with expertise in IT and Non-IT recruitment (Engineering & Healthcare). Leadership experience required.

- Strong knowledge of technical screening for both IT and non-IT roles, ensuring alignment with client needs.

- Proven experience in sourcing talent for the US, including knowledge of visa requirements (e.g.,H-1B, TN, L-1) and industry certifications.

- Proven ability to lead, motivate, and manage a team of recruiters to drive performance and maintain a positive culture.

- Excellent verbal and written communication skills, with the ability to negotiate and influence clients, candidates, and internal teams.

- Hands-on experience with CRM/ATS systems for managing pipelines, reports, and client accounts.

- Strong relationship-building skills with experience in managing and expanding client accounts.

- Willingness to work the specified shift (7:00 PM to 4:00 AM IST) to align with US working hours