Trainer

HCLDP1

Trainer

G&A

What You ll be Doing Do you have a passion to train and guide others towards best practices? Do you love helping set someone up for success? In this role, you ll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures. You ll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process.

You ll report to the Manager. We re looking for a Trainer to welcome and excite new hires as they start their new careers.

Eligibility Guidelines (iAspire)

6 months or more tenure in current position

GCA level no more than 2 levels above current role

Mumbai, India

Performance of associates: no corrective actions, meets or exceeds full satisfaction on most recent check-in from all other employees

During a Typical Day, You ll

Inspire and motivate learners to reach for amazing

Mentor and coach new hires within client training goals and time frames

What You Bring to the Role

call center experience

Engage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasks

High school diploma or equivalent

Computer experience

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

You ll report to the Manager. We re looking for a Trainer to welcome and excite new hires as they start their new careers.

During a Typical Day, You ll

Inspire and motivate learners to reach for amazing

Mentor and coach new hires within client training goals and time frames

What You Bring to the Role

High school diploma or equivalent

call center experience

Engage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasks

Computer experience

What You Can Expect

Supportive of your career and professional development

An inclusive culture and community minded organization where giving back is encouraged

A global team of curious lifelong learners guided by our company values

Ask us about our paid time off (PTO) and wellness and healthcare benefits

And yes... a great compensation package and performance bonus opportunities, benefits youd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit https: / / mybenefits.ttec.com / ?manual for more information.

#LI- Onsite