Customer Support Executive - Blended @jaipur

Roles and Responsibilities

• Provide customer support through various channels such as email, chat, and non-voice processes.
• Handle international customer inquiries with a focus on blended process (email + chat).
• Offer product solutions to customers based on their requirements.
• Maintain accurate records of customer interactions using CRM software.
• Collaborate with internal teams to resolve complex issues.

Desired Candidate Profile

• 0-3 years of experience in BPO Customer Service or related field.
• Strong communication skills for effective interaction with customers via multiple channels (email, chat).
• Ability to work in a fast-paced environment handling multiple tasks simultaneously.
• Proficiency in International Chat Process and Non-Voice Process is essential.
• Graduation Must
• Fresher's/Experienced
• NO PERSUING CANDIDATES WILL BE ENTERTAINED
• Immediate Joiner

Job Details

• 5 days working
• Any 2 days Week off
• Shift- 9 hours (Including 1 Hour break)
• Rotational Shifts/ Week-off
• Vaccinated double dose.
• Salary -27000 CTC/ In-Hand 24,500 + 2500 PLI
• Location- Jaipur

Perk & Benefits

• Relocation Bonus up to 10k
• Covering 14days of Accommodation/Including travel tickets PAN India
• Cabs (Paid) are available, but the coverage timing starts from 2pm shifts till midnight
• PF
• Gratuity
• Health Insurance

Contact Details for Interview

1. Contact HR Lakhi - 8910069613, 8944955916

OR

2. WhatsApp below information to the same: -

• Full Name:
• Contact:
• E-Mail id:
• Location:
• Fresher's/Experience:
• Attach your Updated Resume