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343 Teleperformance Jobs

E-Commerce Voice Process

0-1 years

₹ 2 - 2.25L/yr

Kolkata

200 vacancies

E-Commerce Voice Process

Teleperformance

posted 5hr ago

Job Description

Role & responsibilities

Responsible for Customer's Issue

premium English Domestic mode will be voice

Meeting the basic scores & compliance

Maintain the basic work hygiene

Should be polite & Co-operatable

Should be comfortable with 24*7 Shift


Preferred candidate profile

100% Fluency required in English

Candidates should be from Kolkata if not the relocation acceptable, with a rental agreement

Should not have request for leave in 1st 3 months

Candidate should keep their patience

Candidates with minimum qualification of 10+2 with an excellent English communication skill

KYC, Education, Address Prof required


Perks and benefits

2 rotational week offs per week

Large Cafeteria

PF, ESI/Mediclaim, Gratuity

Pick/Drop Available during Odd hours only


The Interview process will consist of the following rounds:

1. HR Round

2. Assessment Round

3. Operation Round

Contact:

HR Bishal Prasad Baitha- 8789141640, Tuneera - 9830607483

Please mention HR Moumita Biswas or HR Tuneera on the top of your cv.

Interview Venue:

Godrej Waterside, Tower II, 16th floor

College More, Saltlake Sector v, Kolkata 700091

Time - 11 am to 3 pm (Monday to Friday)


Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Voice Process roles with real interview advice

Top Teleperformance Voice Process Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 537 questions

What people at Teleperformance are saying

3.8
 Rating based on 8 Voice Process reviews

Likes

Teleperformance is a excellent company and o am very glad to be a employee of teleperformance... It is overall excellent

  • Salary - Excellent
  • +6 more
Dislikes

Nothing so far

Read 8 Voice Process reviews

Voice Process salary at Teleperformance

reported by 6 employees
₹1 L/yr - ₹3.1 L/yr
11% less than the average Voice Process Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.7k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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