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337 Teleperformance Jobs

Manager

8-13 years

₹ 7 - 16L/yr

Noida, Agra, Gurgaon / Gurugram

3 vacancies

Manager

Teleperformance

posted 7d ago

Job Role Insights

Flexible timing

Job Description

Role & responsibilities

    • To oversee security operations across multiple locations or areas, ensuring that all security protocols, policies, and procedures are being followed.
    • Outsourced Manpower Deployment as per Site Requirement - Ensure that adequate Security & BMS / SOC staff are deployed as per the site requirement and there are no security lapses leading to shortfall of manpower whatsoever (any concerns such as non-performance by vendor to be highlighted promptly).
    • Training as per the defined in PSARA & its frequency to be imparted by vendor and proper records to be submitted by vendor along with proper cover letters & attendance sheet.
    • Compliance documents such as Bio Data, Antecedent Report, Police Verification, Certificate, Aadhar Colour Copy, Affidavit (n case of Outstation candidates) to be filed as appropriate and kept ready for Audits.
    • Daily/Regular Check of Attendance Records of 3rd Party staff and to have it maintained in a tracker such that monthly man-days reconciliation between us TP & Vendor is aligned.
    • To ensure that all Material Movement both Inward & Outward happens only as per the defined process of the organisation and reconciliation of the assets that have not been received have to be shared over email for Records.
    • Inventory Management of Visitor Pass, Temporary ID Badges, Exception Badges to be performed periodically – Monthly & records to be retained.
    • Authorisation Matrix to be created for Gate pass Movement along with Sample signatures such that Security team validates the same and followed by email process (No verbal approvals to be entertained).
    • Monitor and review the effectiveness of security measures, adjusting strategies as necessary to mitigate risks and improve security coverage.
    • Liason with Local Authorities such as Fire, Ambulance, Labour, Legal, Police etc as & when the situation demands.
    • To have better knowledge on ISO & NBC Standards along with Project Knowledge of Safety & Security Systems.
    • To coordinate with LL or SEZ Officers on a regular basis and to have better rapport with them.
    • Ensure the proper functioning of security systems (e.g., CCTV, access control, alarms) across the area under management.
    • To have a periodic review of the site operations with both vendor and Security Leadership team.

Preferred candidate profile

Candidates interested for above mentioned location please apply


Perks and benefits

As per company norms



Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Manager roles with real interview advice

Top Teleperformance Manager Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 537 questions

What people at Teleperformance are saying

3.6
 Rating based on 24 Manager reviews

Likes

HR is worst...

Dislikes

They work like startup and give money like MNC with all deductions Work pressure worse than startup No cab, No welcome kit, nothing, If you have another job ...do not leave it for them....no matter who says what....they do fake Regret joining here for the politics faced unnecessarily RUN AWAY

  • Salary - Bad
  • +6 more
Read 24 Manager reviews

Manager salary at Teleperformance

reported by 195 employees with 5-19 years exp.
₹5 L/yr - ₹19 L/yr
27% less than the average Manager Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.8k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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Teleperformance Gurgaon / Gurugram Office Location

View all
Gurugram Office
Plot No 398, Phase III, Udyog Vihar, Sector 20, Gurugram, Haryana 122016, India Gurugram
122016

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