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Teleperformance
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357 Teleperformance Jobs
Senior Customer Support Executive
0-1 years
₹ 1 - 2.25L/yr
Mumbai, Mumbai Suburban, Mumbai
20 vacancies
Senior Customer Support Executive
Teleperformance
posted 2d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Responsibilities
- We are Hiring for International voice Process only for location Malad West Mumbai Region only
- Manage international voice processes
- Lead customer service team
- Investigate fraud incidents
- Oversee blended processes
- Lead customer service team in handling international calls Manage fraud investigations with US/UK processes
- Lead international voice processes for US & UK Client handle customer queries via phone, email & Chat investigate fraud cases with cross-functional teams Manage blended CSR operations for inbound calls
- Lead customer service team, ensuring exceptional handling of international calls.
- Interested candidates request to share there resume on mail sohail.sayyed@teleperformancedibs.com& whatsapp 8291520349 / 7977019954
Employment Type: Full Time, Permanent
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What people at Teleperformance are saying
Rating based on 68 Senior Customer Support Executive
reviews
Anonymous · Customer Success, Service & Operations
in Gurgaon / Gurugram
Some people you meet their, may become part of your life, nothing is likable for for the process management.
Terrible Management No transperency between agents and managers Management are full of liers Policies changes as per manager's/management's convience Even someone can get out of POSH or by threating any other employee.
- Salary - Poor
Senior Customer Support Executive salary at Teleperformance
What Teleperformance employees are saying about work life
Teleperformance Benefits
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