Customer Service Executive (Back office)

Interested candidates please share your resumes on eden.tavares@teleperformancedibs.com or WhatsApp 9136641415

Role & responsibilities

• Insert customer and account data by inputting text based and numerical information from source documents within time limits
• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output
• Research and obtain further information for incomplete documents
• Apply data program techniques and procedures
• Generate reports, store completed work in designated locations and perform backup operations
• Scan documents and print files, when needed
• Keep information confidential
• Respond to queries for information and access relevant files
• Comply with data integrity and security policies
• Ensure proper use of office equipment and address any malfunctions

Preferred candidate profile

• Proven data entry work experience, as a Data Entry Operator or Office Clerk
• Experience with MS Office and data programs
• Familiarity with administrative duties
• Experience using office equipment, like fax machine and scanner
• Typing speed and accuracy
• Excellent knowledge of correct spelling, grammar and punctuation
• Attention to detail
• Confidentiality
• Organization skills, with an ability to stay focused on assigned tasks
• High school diploma; additional computer training or certification will be an asset

Interested candidates please share your resumes on eden.tavares@teleperformancedibs.com or WhatsApp 9136641415