International Chat Process @WorkFromOffice @mohali, Punjab

Roles and Responsibilities

• Provide exceptional customer service through email support to international clients.
• Handle customer inquiries, resolve issues, and provide solutions via email.
• Maintain accurate records of all interactions with customers using CRM software.
• Collaborate with team members to achieve process goals and objectives.
• Ensure timely resolution of customer complaints and feedback.

Desired Candidate Profile

• 0-2 years of experience in a non-voice process or similar role.
• Excellent communication skills in English (spoken & written).
• Strong grammar knowledge and typing speed (minimum 30 wpm).
• Undergraduate/Graduate
• Fresher's/Experienced
• NO PERSUING CANDIDATES WILL BE ENTERTAINED
• Immediate Joiner

Job Details

• 5.5 days working
• Shift- 9 hours (Including 1 Hour break)
• Rotational Shifts/ Week-off
• Vaccinated double dose.
• Salary -30kCTC/ In-Hand 24k(during training period of 3 months),26k In-hand after successful training completion.
• Location- Mohali (WFO)

Benefits & Perks

• PF
• Gratuity
• Health Insurance

Contact Details for Interview

Contact HR Lakhi - 8910069613

email - lakhi.mandal@teleperformancedibs.com

OR

WhatsApp below information to the same

• Full Name:
• Contact:
• E-Mail id:
• Location:
• Fresher's/Experience:
• Attach your Updated Resume