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378 Teleperformance Jobs

Manager Training

5-10 years

₹ 8.2 - 11L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Jaipur

1 vacancy

Manager Training

Teleperformance

posted 2d ago

Job Role Insights

Flexible timing

Job Description

About the Role:

We are seeking an energetic and experienced Training Manager to lead and implement our organization's training and development initiatives. The ideal candidate will be passionate about learning and development, with a strong focus on enhancing employee performance and organizational effectiveness.

Responsibilities:

  • Training Needs Assessment: Conduct thorough needs assessments to identify skill gaps and training opportunities across the organization.
  • Curriculum Development: should have basic understanding on Design, develop, and implement comprehensive training programs aligned with business objectives and employee needs.
  • Content Creation: Create engaging and effective training materials, including presentations, manuals, and online courses.
  • Training Delivery: Deliver high-quality training sessions, leveraging a variety of instructional methods (e.g., classroom, virtual, blended learning) as when needed
  • Performance Measurement: Track and measure the effectiveness of training programs using relevant metrics and KPIs.
  • Employee Development: Foster a learning culture by providing ongoing coaching, mentoring, and development opportunities.
  • Budget Management: Manage the training budget, ensuring efficient allocation of resources.
  • Stakeholder Management: Collaborate with external & internal leader to achieve year end goals
  • Stay Updated: Keep abreast of industry trends and best practices in training and development.
  • Six Sigma: Apply Six Sigma methodologies to improve training processes and outcomes.


drop your cv at anjali.anjali40@teleperformancedibs.com


Employment Type: Full Time, Permanent

Read full job description

Prepare for Training Manager roles with real interview advice

Top Teleperformance Training Manager Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 537 questions

What people at Teleperformance are saying

3.1
 Rating based on 12 Training Manager reviews

Likes

The salary and PLI is credited on time.

  • Salary - Good
Dislikes

Management in Mohali is egoistic. After serving 45 days of notice (which was agreed) abscond was raised. Then you need to pay complete 60 day recovery amount.

  • Skill development - Bad
  • +4 more
Read 12 Training Manager reviews

Training Manager salary at Teleperformance

reported by 102 employees with 4-17 years exp.
₹4.9 L/yr - ₹14.8 L/yr
11% more than the average Training Manager Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.8k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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