Content Writer

We are actively hiring for Content Writer!!!

Job Description -
BASIC QUALIFICATIONS
• Proven work experience as a Content Writer, Copywriter, or similar role.
• Strong proficiency in English. Candidates must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension.
PREFERRED QUALIFICATIONS
• Prior experience of 1-3 years in content writing
• PHD degree in a relevant field, such as Computer Science, Linguistics, Journalism, Communications, or a related area, with a strong emphasis on creative writing, technical writing, or AI technology to help train generative artificial intelligence models to become better writers.
• Ability to adapt writing style to suit various style guidelines and customers
• Ability to make logical decisions while performing tasks even when provided information is ambiguous
• Understanding of academic integrity, e.g: plagiarism
Key job responsibilities
• Work on clearly defined use cases, but leverage a high degree of judgment to produce preference data.
• Operate with autonomy
• Leverage and demonstrate expertise in a wide array of competencies such as (but not limited to) Computer Science, Literature, Music, Mathematics, Economics and Travel
• Identify issues and proactively report operational challenges
• Identify process improvement opportunities (enhancements and pain points) at process/ function level
• Demonstrate the ability to support small to medium scale process improvement projects
• Contribute in mentoring / training junior data associates on an ongoing basis
• Troubleshoot issues related to process and conduct root cause analysis if required
• Create original and engaging content across multiple work types to train LLMs.
• Write clear, concise, factually and grammatically correct responses that adheres to the Standard Operation Procedures (SOPs) and style guidelines to create visually appealing and effective content.
• Proofread and edit content to ensure high-quality standards, accuracy, and consistency.
• Research and verify content quality based on Content Guidelines. Approve or reject contents based on pre-defined guidelines and explain logical reasoning behind approve/reject decision.
• Perform quality checks by reviewing and proofreading; provide feedback and training to coworkers and cross-company teams to ensure that quality standards are met.
• Collaborate with cross-functional teams and other business units to monitor quality progress, investigate quality variations, develop and implement measures to drive quality improvement.

Kindly contact on - neelam.shahu@teleperformancedibs.com