Team Member- LE Collections

Major Deliverables;

Managing Logos/customer for collections Directly for Large Enterprises.

Managing data support for Bill Delivery & Customer account reconciliation

Ensure Timely bill submission and payment reminders as per allocation to achieve monthly target & regular review.

Month Visits to Customers & MoM to be flashed.

Payments posting as per customer payment advice.

Periodic review of outstanding balance with customer to avoid delay in payments.

Capturing customer issue on time to ensure no backdated revenue reversal.

Feedback to the team on a regular basis on improvement area & monitor progress

Regular follow up for TDS Certificates & SEZ Exemptions.

Position involves following areas of responsibility -

• Managing data support for Bill Delivery & Customer account reconciliation
• Portfolio level tracking of outstanding
• Analyzing of monthly target with debtors and create action plans for monthly collection targets
• Maintaining & flashing various analytical reports
• Tracking Pan India payments posting as per customer payment advice
• Periodic review of outstanding balance with customer to avoid delay in payments
• Capturing customer issue on time to ensure no backdated revenue reversal
• Feedback to the team on a regular basis on improvement area & monitor progress

Essential Attributes;

• Drive for results.
• Customer focus.
• Cross Functional Interactions with Sales, SCM, Dispute, Finance & Billing Team wherever required.
• Dealing with ambiguity.
• Effective Team coordination.
• Good Communication Skills & System Knowledge.