Client Service Associate

Key Responsibilities:

• Build our business and relationships with clients
• Build relationships, with the goal to be the vendor of choice
• Grow existing accounts
• Become involved in industry associations
• Meet sales metrics
• Ensure client retention
• Dive aggressive growth and profitability in a sustainable manner
• Outstanding account management, follow- through and problem-solving skills
• Resourcefulness, attention to detail and analytical skills
• Ability to keep pace with rapid changes in enterprise product
• Proven ability to adapt your presentations to the technical level of the audience

Required Knowledge, Skills, and Experience:

• Bachelors Degree or equivalent (Business, Marketing, Human Resources or IT preferred).
• Organizational skills and effective time management to succeed in a semi-autonomous, fast paced environment.
• Highly effective communication skills - oral, written and group
• Proficiency with the Microsoft suite.

Benefits & Perks:

1. Incentives*

2. Monetary Awards*

3. 5-Year Retention Bonus

4. Referral Policy*

5. Internet Reimbursement*

6. Router UPS Reimbursement*

7. Term Life Insurance

8. Accidental Insurance

9. Group Medical Insurance (Family Floater)

10. On-call doctor support

11. COVID Protocols

12. Sodexo Benefit

13. Leave Policy

14. EWAP - Employee Wellbeing and Assistance Program

15. NPS - National Pension Scheme

16. LTA Leave Travel allowance

17. Leave Encashment

18. Bank Assistance

19. Employee's State Insurance*

20. Gratuity

21. Provident Fund

22. Cab facility

*Admissibility of the benefit may vary commensurate the department, designation, and role.