Client Account Manager

Employer Industry: Digital Marketing Agency

Roles and Responsibilities

• Manage client relationships to ensure high levels of satisfaction and retention.
  
• Develop and execute strategies for new client acquisition, team management, and operations.
  
• Oversee daily activities of the account management team, including client engagement, servicing, and handling.
  
• Collaborate with internal stakeholders to deliver exceptional service quality across all clients.
  
• Analyze market trends and competitor activity to identify opportunities for growth.
  

Desired Candidate Profile

• 5-10 years of experience in advertising agency environment with a focus on account management or similar role.
  
• Bachelor's or master's degree in Communication (B.A) or Journalism (B.J) or mass media.
  
• Proven track record of success in managing multiple clients simultaneously while driving revenue growth through effective sales techniques.