Account Manager (Client Service Executive)

Role & responsibilities

- Manage a portfolio of client accounts, serving as the main point of contact for all client communications

- Develop and maintain strong relationships with clients, understanding their needs and providing solutions to meet those needs

- Collaborate with internal teams to ensure client satisfaction and drive revenue growth

- Monitor account performance and provide regular updates to clients on progress and results

- Identify opportunities for upselling and cross-selling additional products or services to clients

- Resolve any client issues or concerns in a timely and professional manner

- Stay up-to-date on industry trends and best practices in account management