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Technical Project Manager
Softility
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Minimum of 5 years of experience as a Technical Project Manager.
- Strong understanding of ITSM concepts and best practices.
- Experience with Atlassian tools, particularly Jira, Confluence, and Jira Service Management.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills, both verbal and written.
- Ability to work independently and as part of a team.
- Develop comprehensive project plans, including scope, schedule, budget, and resource allocation.
- Identify project dependencies and risks.
- Create detailed project documentation, such as Gantt charts and project status reports.
- Manage project resources, including team members, contractors, and vendors.
- Monitor project progress and identify potential issues or deviations from the project plan.
- Facilitate communication and collaboration between project stakeholders.
ITSM Expertise :
- Deep understanding of ITSM best practices and frameworks (e.g., ITIL, COBIT).
- Experience in implementing and managing ITSM solutions.
- Ability to align ITSM processes with business objectives.
- Proficiency in Atlassian tools, including Jira, Confluence, and Jira Service Management.
- Configure and customize Atlassian tools to support ITSM processes.
- Develop and maintain workflows, dashboards, and reports.
- Build and maintain relationships with project stakeholders, including executive sponsors, business users, and technical teams.
- Effectively communicate project status and progress to stakeholders.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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