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This company page is being actively managed by Foundever Team. If you also belong to the team, you can get access from here

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3.6

based on 2k Reviews

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97 Foundever Jobs

Customer Service Representative

Sitel India Limited.

 · 

3.6

 based on 2k Reviews

0-2 years

₹ 2.5 - 3.75L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Hyderabad / Secunderabad

1 vacancy

Customer Service Representative

Foundever

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

BPO Customer Service Voice Process International Voice Process Inbound Customer Service Inbound Calls

Job Description

  • Job Summary
  • Answer inbound calls within the guidelines/goals established by the client and management
  • Consistently archives call quality goals in order to meet client and customer satisfaction goals
  • Primary Job Responsibilities
  • Greetings from Foundever!!
  • Foundever is hiring for International Technical Support Voice Process
  • Job Details
  • Age: 18 years to 35 years Minimum Qualification Intermediate (or +2 equivalent)
  • Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)
  • Experience Any Under Grad or Graduate Freshers communication skills: Exceptional Spoken skills in English
  • Shifts: Rotational shifts (Should be comfortable to work in all shifts)
  • Salary: As per Market Standards
  • Note: Any candidate applying for this position should be okay to work from the office
  • Experience: Any Under Grad/Graduate Freshers can apply
  • Job Profile
  • International Voice (Technical Support)
  • Responsibility: Provide Technical Support to International Customers
  • Shift Timings: Should be flexible to work in US Rotational Shifts
  • Desired Skills: Need Excellent Communication skills in English
  • Must-Havestrong Technical Knowledge (Hardware, Software, and networking Concepts)
  • Education
  • High school diploma or equivalent
  • Experience Target
  • Call Center experience a plus

    • Employment Type: Full Time, Permanent

    Read full job description

    Foundever Interview Questions & Tips

    Prepare for Foundever Customer Service Representative roles with real interview advice

    Top Foundever Customer Service Representative Interview Questions

    Q1. What is money market securities and commercial papers
    asked in Customer Service Executive interview
    View answer (1)
    Q2. what comes in your mind when we talk about technical aspect ?
    asked in Customer Service Executive interview
    View answer (1)
    Q3. What is debt ?what is EQUITY?what is liquid fund?
    asked in Customer Service Executive interview
    View answer (1)
    View all 36 questions

    What people at Foundever are saying

    3.5
     Rating based on 92 Customer Service Representative reviews

    Likes

    Well, I would thank my god that I stepped into this company foundever I got to learn so many things, I really feel comfortable here it's my second home💗

    • Salary - Excellent
      • +6 more
    Dislikes

    Every thing is perfect

    Read 92 Customer Service Representative reviews

    Customer Service Representative salary at Foundever

    reported by 398 employees
    Lock Unlock
    ₹1.4 L/yr - ₹5 L/yr
    7% less than the average Customer Service Representative Salary in India
    View more details

    What Foundever employees are saying about work life

    based on 2k employees
    59%
    54%
    68%
    54%
    Flexible timing
    Rotational Shift
    No travel
    Night Shift
    View more insights

    Foundever Benefits

    Submitted by Company
    Learning and Development
    Health Insurance & Medical Benefits
    Performance-based Incentives
    Transport Services
    Submitted by Employees
    Free Transport
    Cafeteria
    Job Training
    Soft Skill Training
    Work From Home
    Gymnasium +6 more
    View more benefits

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