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Service Delivery Ops Specialist

7-11 years

Bangalore / Bengaluru

Service Delivery Ops Specialist

Accenture

posted 18d ago

Job Description




Skill required:
Procure to Pay - Invoice Processing


Designation:
Service Delivery Ops Specialist


Qualifications:
BCom/MCom/CA Inter


Years of Experience:
7 to 11 years



  • What would you do?
    You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.Refers to the systematic handling and management of incoming invoices within a business or organization. It involves tasks such as verifying the accuracy of the invoice, matching it with purchase orders and delivery receipts, and initiating the payment process. Automated systems and software are often employed to streamline and expedite the invoice processing workflow, improving efficiency and reducing the likelihood of errors.


    What are we looking for?
    Bachelors DegreeOperation excellenceAccounting ExperienceTalent AcquisitionTraining Facilitation SkillsQuality Assurance Customer relationship Management (Basic)People Management Driving ResultsAnalytical & Conceptual skillsCollaborating & Influencing Skills (Basic)Project Management (Basic)Transition ExperienceChange Management (Basic)

    Roles and Responsibilities: Country Cluster LeadTeam Management Identify & Drive improvement Projects Customer management (Daily / Weekly calls)Escalation Management Audit & ComplianceTransition ManagementSolution SupportTools & Technology rollout supportMonitor/Review Invoice processing as per the standard work instructions on time and accurately Managing/Monitoring Mailbox and posting invoices in ERPReview reports and control checks to ensure no issues from client / Business Review T&E claimsPerform reporting during month end. Review payment run for approved invoicesVerify the executed payments against the approved payments (Recon) Handel Vendor and Client EscalationsPerform Reconciliation on Daily/weekly/Monthly basisDeliver on Client TargetEnsure ideation pipeline is growingDrive & deliver assigned projects (Includes Transition, Continuous improvement, Transformation, RFP support etc)Interacts with stakeholders for delivery & transformation Ensure Quality Assurance Ensure compliance to knowledge management procedures of Accenture & ClientEnsure compliance of all process requirements including M/End, Accruals, Ageing reduction, etc Support & Drive various governance processes (MBR, QBR Etc) Deliver on Productivity commitments, Process Health, CSAT, Utilization, Buffer reduction, financial/commercial optimizationIdentify development needs and ensure training fulfillment for the teamManage employee hiring, retention and engagement Complete all mandatory training and certifications for self and teamFlexible to work in any shift


    Qualifications

    BCom,MCom,CA Inter

  • Employment Type: Full Time, Permanent

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    What Service Delivery Operations Specialist at Accenture are saying

    4.0
     Rating based on 6 Service Delivery Operations Specialist reviews

    Likes

    Nothing to be liked

    • Salary - Good
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    Dislikes

    Micro management..no freedom to rake decision.

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      Service Delivery Operations Specialist salary at Accenture

      reported by 113 employees with 7-20 years exp.
      ₹7.2 L/yr - ₹18 L/yr
      5% more than the average Service Delivery Operations Specialist Salary in India
      View more details

      What Accenture employees are saying about work life

      based on 54.4k employees
      65%
      85%
      68%
      76%
      Flexible timing
      Monday to Friday
      No travel
      Day Shift
      View more insights

      Accenture Benefits

      Free Transport
      Cafeteria
      Work From Home
      Gymnasium
      Health Insurance
      Soft Skill Training +6 more
      View more benefits

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      Bengaluru Office
      71, Cunningham Road, BengaluruBengaluru, India, Bengaluru
      560052

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