Service Delivery Ops Associate Manager

Skill required: Procure to Pay - Invoice Processing


Designation: Service Delivery Ops Associate Manager


Qualifications:Any Graduation


Years of Experience:10 to 14 years


What would you do?
You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.Refers to the systematic handling and management of incoming invoices within a business or organization. It involves tasks such as verifying the accuracy of the invoice, matching it with purchase orders and delivery receipts, and initiating the payment process. Automated systems and software are often employed to streamline and expedite the invoice processing workflow, improving efficiency and reducing the likelihood of errors.Global Process Owner (GPO) for Procure to Pay, is required to drive and oversee the Procure to Pay process . Take ownership of the end-to-end (E2E) processes, ensuring they are optimized, well-governed, and aligned with the overall business strategy. Focus on driving innovation through new technologies, streamlining processes, and managing key stakeholders to achieve operational excellence.


What are we looking for?
·Bachelors/ Masters degree, preferably with major in Commerce/Finance & Accounting ·10+ to 12+ years of experience in finance, or accounting roles within a large-scale, multinational environment, previous experience Oil & Gas & or in a Global Process Owner or similar role is highly preferred·End to End Process knowledge or Procure to Pay - which includes deep understanding of Accounts Payable – Invoice Capture, Invoice Validation, Invoice Posting Exception handling, Payment run /special payment, Vendor Statement Reconciliations·Proven experience with implementing and managing financial technologies, such as ERP systems (e.g., SAP, e-Invoicing solutions , automation tools, and other digital finance solutions·Strong interpersonal skills with a proven track record of building relationships and managing stakeholders across different cultures and functions·Strong analytical skills with the ability to identify areas of process improvement and create solutions that drive operational efficiency·Excellent written and verbal communication skills in English.

Roles and Responsibilities:

As the Global Process Owner (GPO) for Record to Report (R2R), is required to drive and oversee the record to report process. Take ownership of the end-to-end (E2E) processes, ensuring they are optimized, well-governed, and aligned with the overall business strategy. Focus on driving innovation through new technologies, streamlining processes, and managing key stakeholders to achieve operational excellence.·Design, govern, and continuously improve the global Order to Cash (O2C ) processes, ensuring alignment across all regions and functions. Drive the implementation of process related global projects and best practice in the respective process area·Leverage new technologies (e.g., automation, AI, cloud solutions) to enhance Record to Report controlling, and accounting processes·Collaborate with key internal and external stakeholders, including senior leadership, business units, IT, and external partners to align global finance processes with business needs·Ensure process consistency and alignment across regions, working closely with cross-functional teams to maintain a standardized approach to financial operations·Ensure all Procure to Pay process are compliant and efficient in line with client/GBS requirement·Develop and monitor key governance frameworks and benchmarking·Oversee the End-to-End process lifecycle from data capture to financial reporting, identifying and implementing opportunities for optimization and increased efficiency·Act as a change leader by fostering a culture of continuous improvement, driving initiatives to enhance process quality, and optimizing system performance·Co-ordinate with Operations /Service Delivery Team in driving and successfully implementing the contractually committed continuous improvement initiatives·Extensive interactions with client SME' to drive continuous improvement including setting regular cadence on their progress


Qualifications
Any Graduation