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Service Delivery Ops Associate Manager

10-14 years

Gurgaon / Gurugram

Service Delivery Ops Associate Manager

Accenture

posted 6hr ago

Job Description




Skill required:
Procure to Pay - Payment Processing Operations


Designation:
Service Delivery Ops Associate Manager


Qualifications:
BCom


Years of Experience:
10 to 14 years



  • What would you do?
    You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.The Procure to Pay Processing team helps clients and organizations by boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. The team is responsible for accounting of goods and services, through requisitioning, purchasing and receiving. They also look after order sequence of procurement and financial process end to end.The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billiboosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.The Payment Processing Operations team is responsible for making payments using checks, wire, swift, direct debits, etc. as part of the invoice processing cycle. The team also executes manual payments and automated payment runs, run potential duplicate payments reports and take appropriate action, and execute payment-related controls. The role requires a good understanding of vendor payments, Travel and Expense (T&E) payments, and taxation.


    What are we looking for?
  • Ensure team adhere to client SLAs (Service Level Agreements) and timelines.
  • Lead discussions with client on Invoice Processing, Vendor Master data, Payments & Vendor Reconciliations.
  • Should independently review Account Reconciliation, Accrual entries before team finally submit them to client
  • Able to work with both team and client to improve metrics
  • Experience in handling Critical Situation (how to recover from backlog)
  • Ability to drive automation & transformation projects in partnership with transformation team
  • Willingness to perform duties in varying shifts.
  • Accountability and ownership
  • Ensure all audit queries are responded within the agreed timelines
  • Ensure team adhere to all SOX controls and checks
  • Should have managed at least 40 FTEs on paper
  • Good communications skills
  • Good understanding of end-to-end P2P process
  • Should have managed team on papers
  • SAP knowledge is must
  • Ambitious individual who can work under their own direction towards agreed targets/goals.
  • Ability to work under tight timelines and have been part of change management initiatives.
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

    Roles and Responsibilities:
  • In this role you are required to do analysis and solving of moderately complex problems
  • Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures
  • The person requires understanding of the strategic direction set by senior management as it relates to team goals
  • Primary upward interaction is with direct supervisor or team leads
  • Generally interacts with peers and/or management levels at a client and/or within Accenture
  • The person should require minimal guidance when determining methods and procedures on new assignments
  • Decisions often impact the team in which they reside and occasionally impact other teams
  • Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
  • Please note that this role may require you to work in rotational shifts


    Qualifications

    BCom

  • Employment Type: Full Time, Permanent

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