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Service Delivery Ops Specialist
Accenture
posted 6hr ago
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Flexible timing
Key skills for the job
Job Description
Skill required: Order to Cash - Cash Application Processing
Designation: Service Delivery Ops Specialist
Qualifications:BCom/MCom/CA Inter
Years of Experience:7 to 11 years
What would you do?
You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.
What are we looking for?
Bachelors Degree (Prefer B.Com/M.Com) /MBA / CA / ICWAOperation excellenceAccounting ExperienceTalent AcquisitionTraining Facilitation SkillsQuality Assurance Customer relationship Management (Basic)People Management Driving ResultsAnalytical & Conceptual skillsCollaborating & Influencing Skills (Basic)Project Management (Basic)Transition ExperienceChange Management (Basic)Ability to interpret Customer Contract, PO and Sales OrderAbility to raise billing after interpreting contractual termsAbility to do customer Due diligence & do credit rating
Roles and Responsibilities: Country Cluster LeadTeam Management Identify & Drive improvement Projects Customer management (Daily / Weekly calls)Escalation Management Audit & ComplianceTransition ManagementSolution SupportTools & Technology rollout supportReview receipts to the customers on time with AccuracyMonitor mail boxReview reproting during month end, Daily dash boards Controls perfromed as per the timeline.Recons performed as per the timeline with AccurayCheck for open receipts and handel exceptionsMonitor suspense and unapplied open receipts and follow up.No recepits open than 50K valueHandel Customer and Client Query/ EscalationsDeliver on Client TargetEnsure ideation pipeline is growingDrive & deliver assigned projects (Includes Transition, Continuous improvement, Transformation, RFP support etc)Interacts with stakeholders for delivery & transformation Ensure Quality Assurance Ensure compliance to knowledge management procedures of Accenture & ClientEnsure compliance of all process requirements including M/End, Accruals, Ageing reduction etc Support & Drive various governance processes (MBR, QBR Etc) Deliver on Productivity commitments, Process Health, CSAT, Utilization, Buffer reduction, financial/commercial optimizationIdentify development needs and ensure training fulfillment for the teamManage employee hiring, retention and engagement Complete all mandatory training and certifications for self and teamFlexible to work in any shift
Qualifications
BCom,MCom,CA Inter
Employment Type: Full Time, Permanent
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Rating based on 5 Service Delivery Operations Specialist
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Anonymous · Finance
in Noida, Uttar Pradesh
Accenture is a giant organisation with the numerous number of clients
Since last year no pay like and spike cut in variable payout
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