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Service Delivery Ops Specialist

7-11 years

Bangalore / Bengaluru

Service Delivery Ops Specialist

Accenture

posted 6hr ago

Job Role Insights

Flexible timing

Job Description






Skill required:
Compliance (CaaS) - Anti-Money Laundering (AML)



Designation:
Service Delivery Ops Specialist



Qualifications:
Any Graduation



Years of Experience:
7 to 11 years




  • What would you do?
    Qualities of the role-Leadership, Communication, Client Management, Problem Solving Stakeholders engagement required-Primarily email & voice interaction with HL Programme Mgt & Partners



    What are we looking for?
    English proficiency-CEFR Level C1 Quaification-Educated to Degree Level & ACAMs qualification required Experience required-Minimum of 5 years of experience in KYC, AML, or compliance roles, with at least 2 years in a supervisory or team lead position.


    Roles and Responsibilities:
  • Supervise and lead a team of KYC analysts, providing guidance, support, and training.Assign tasks and responsibilities to team members, ensuring efficient workflow and high-quality output.Conduct regular performance reviews and provide constructive feedback.Oversee the KYC process for new and existing clients, ensuring thorough due diligence and compliance with regulatory standards.Review and approve KYC files prepared by the team, ensuring accuracy and completeness.Ensure compliance with AML (Anti-Money Laundering) regulations, KYC policies, and other relevant laws and standards.Identify and assess potential risks associated with client relationships and transactions.Escalate any identified risks or compliance issues to senior management as necessary.Liaise with partners to obtain necessary documentation and information for KYC processes.Address client inquiries and provide guidance on KYC requirements and procedures.Handle complex queries and issues related to KYC and compliance.Provide expert guidance and solutions to the team for resolving challenging cases.


    Qualifications


    Any Graduation

  • Employment Type: Full Time, Permanent

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    What people at Accenture are saying

    4.3
     Rating based on 5 Service Delivery Operations Specialist reviews

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    Nothing to be liked

    • Salary - Good
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    Dislikes

    Micro management..no freedom to rake decision.

      Read 5 Service Delivery Operations Specialist reviews

      Service Delivery Operations Specialist salary at Accenture

      reported by 113 employees with 7-20 years exp.
      ₹7.2 L/yr - ₹18 L/yr
      5% more than the average Service Delivery Operations Specialist Salary in India
      View more details

      What Accenture employees are saying about work life

      based on 54.2k employees
      65%
      85%
      68%
      76%
      Flexible timing
      Monday to Friday
      No travel
      Day Shift
      View more insights

      Accenture Benefits

      Free Transport
      Cafeteria
      Work From Home
      Gymnasium
      Health Insurance
      Soft Skill Training +6 more
      View more benefits

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      71, Cunningham Road, BengaluruBengaluru, India, Bengaluru
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