Salaries

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Accenture

Compare button icon Compare button icon Compare
3.9

based on 54.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern
filter salaries All Filters

15782 Accenture Jobs

Service Delivery Ops Specialist

Accenture Solutions Pvt Ltd

 · 

3.9

 based on 54.2k Reviews

7-11 years

Bangalore / Bengaluru

Service Delivery Ops Specialist

Accenture

posted 6hr ago

Job Role Insights

Flexible timing

Key skills for the job

Embedded Software KYC Anti Money Laundering AML Risk Management Trade Finance

+ 8 more

Job Description






Skill required: Compliance (CaaS) - Anti-Money Laundering (AML)



Designation: Service Delivery Ops Specialist



Qualifications:Any Graduation



Years of Experience:7 to 11 years




  • What would you do?
     The Supervisor is responsible for overseeing the daily operations of a team or department, ensuring that tasks are completed efficiently and according to company standards. The role involves managing, coaching, and motivating team members, ensuring productivity goals are met, and addressing any issues or concerns that arise within the team.



    What are we looking for?
  • High school diploma or equivalent; Bachelor s degree preferred.
  • Proven experience in a supervisory or team leader role.
  • Strong leadership skills with the ability to motivate and manage a team.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving skills and the ability to address issues promptly.
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • Strong organizational and time management skills.
  • Knowledge of company policies, procedures, and industry regulations.
  • Proficient in Microsoft Office Suite or similar software tools
  • Previous experience in Anti-Money Laundering, KYC, TM, Fraud Operations, etc.
  • Experience with performance management and employee development.
  • Knowledge of AML tools, policies and procedures.
  • Certification in leadership or management programs is a plus.


    Roles and Responsibilities:
  • Key Responsibilities:
  • Supervise daily operations of the team or department, ensuring tasks are completed accurately and on time.
  • Monitor team performance, provide guidance, and offer support to ensure goals and standards are met.
  • Conduct regular team meetings to review performance, discuss updates, and communicate important information.
  • Train, mentor, and develop new and existing team members to improve their skills and performance.
  • Manage schedules, ensure appropriate staffing levels, and allocate resources effectively.
  • Address any performance issues or conflicts within the team, providing coaching or corrective action as needed.
  • Ensure compliance with company policies, procedures, and safety regulations.
  • Provide regular feedback and performance reviews to team members, promoting continuous improvement.
  • Assist in the recruitment and onboarding of new employees.
  • Ensure that team members adhere to quality standards and meet productivity targets.
  • Develop and maintain strong working relationships with other departments to ensure smooth operations.
  • Handle client inquiries, complaints, or issues in a timely and professional manner.
  • Implement and monitor workflow processes to increase team efficiency and productivity.
  • Report on team performance, progress, and challenges to senior management.


    Qualifications

    Any Graduation

    • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

    Prepare for Accenture roles with real interview advice

    What people at Accenture are saying

    4.3
     Rating based on 5 Service Delivery Operations Specialist reviews

    Likes

    Nothing to be liked

    • Salary - Good
      +1 more
    Dislikes

    Micro management..no freedom to rake decision.

      Read 5 Service Delivery Operations Specialist reviews

      Service Delivery Operations Specialist salary at Accenture

      reported by 113 employees with 7-20 years exp.
      ₹7.2 L/yr - ₹18 L/yr
      5% more than the average Service Delivery Operations Specialist Salary in India
      View more details

      What Accenture employees are saying about work life

      based on 54.3k employees
      65%
      85%
      68%
      76%
      Flexible timing
      Monday to Friday
      No travel
      Day Shift
      View more insights

      Accenture Benefits

      Free Transport
      Cafeteria
      Work From Home
      Gymnasium
      Health Insurance
      Soft Skill Training +6 more
      View more benefits

      Compare Accenture with

      TCS

      3.7
      Compare

      Cognizant

      3.8
      Compare

      Capgemini

      3.8
      Compare

      Infosys

      3.7
      Compare

      Wipro

      3.7
      Compare

      Genpact

      3.9
      Compare

      LTIMindtree

      3.8
      Compare

      Deloitte

      3.8
      Compare

      IBM

      4.0
      Compare

      Nagarro

      4.0
      Compare

      Tech Mahindra

      3.5
      Compare

      Amazon

      4.1
      Compare

      Google

      4.4
      Compare

      PwC

      3.4
      Compare

      NTT Data Information Processing Services

      4.0
      Compare

      Mphasis

      3.4
      Compare

      Ernst & Young

      3.4
      Compare

      HCLTech

      3.5
      Compare

      JPMorgan Chase & Co.

      4.0
      Compare

      Optum

      4.0
      Compare

      Similar Jobs for you

      Service Delivery Operations Specialist at Accenture Solutions Pvt Ltd

      Bangalore / Bengaluru

      7-11 Yrs

      ₹ 9-13 LPA

      Service Delivery OPS Senior Analyst at Accenture Solutions Pvt Ltd

      Bangalore / Bengaluru

      5-8 Yrs

      ₹ 7-10 LPA

      Deputy Manager at Wipro Limited

      Chennai

      4-9 Yrs

      ₹ 6-10 LPA

      Consultant at Tetra Tech

      Sindkhede

      4-7 Yrs

      ₹ 6-9 LPA

      Senior Analyst at XL India Business Services Pvt. Ltd.

      Bangalore / Bengaluru

      2-6 Yrs

      ₹ 5-9 LPA

      KYC Specialist at Genpact

      Gurgaon / Gurugram

      6-11 Yrs

      ₹ 8-14 LPA

      KYC Specialist at Genpact

      Gurgaon / Gurugram

      1-6 Yrs

      ₹ 4.5-9 LPA

      Quality Analyst at Teleperformance (TP)

      Gurgaon / Gurugram

      4-6 Yrs

      ₹ 5.5-8 LPA

      Junior Analyst at DEUTSCHE BANK AG

      Jaipur, Bangalore / Bengaluru

      7-12 Yrs

      ₹ 9-14 LPA

      KYC Consultant at EY GDS

      Bangalore / Bengaluru

      1-6 Yrs

      ₹ 3-8 LPA

      Accenture Bangalore / Bengaluru Office Location

      View all
      Bangalore / Bengaluru  (1)
      Bengaluru Office
      71, Cunningham Road, BengaluruBengaluru, India, Bengaluru
      560052

      Service Delivery Ops Specialist

      7-11 Yrs

      Bangalore / Bengaluru

      2d ago·via naukri.com

      Procure To Pay Operations Analyst

      3-5 Yrs

      Bangalore / Bengaluru

      11hr ago·via naukri.com

      Application Lead

      5-9 Yrs

      Mumbai

      11hr ago·via naukri.com

      Application Developer

      7-12 Yrs

      Coimbatore

      11hr ago·via naukri.com

      Application Lead

      7-12 Yrs

      Pune

      11hr ago·via naukri.com

      Application Developer

      5-10 Yrs

      Hyderabad / Secunderabad

      11hr ago·via naukri.com

      Infra Tech Support Practitioner

      5-10 Yrs

      Jaipur

      11hr ago·via naukri.com

      Business Architect

      5-9 Yrs

      Bangalore / Bengaluru

      11hr ago·via naukri.com

      Procure To Pay Operations Specialist

      7-11 Yrs

      Bangalore / Bengaluru

      11hr ago·via naukri.com

      Application Lead

      3-8 Yrs

      Pune

      11hr ago·via naukri.com
      More about working at Accenture
      golden leaf award

      #5 Best Mega Company - 2022

      golden leaf award      golden leaf award

      #1 Best Mega IT/ITES Company - 2022

      golden leaf award      golden leaf award

      #11 Best Mega Company - 2021

      golden leaf award      golden leaf award

      #3 Best Mega IT/ITES Company - 2021

      golden leaf award

      Jobs from Similar Companies

      Accenture Jobs by Locations

      Accenture Jobs by Designations

      write
      Share an Interview