Principal Solution Engineer

We have an outstanding opportunity for an expert Solutions Engineer to work with our outstanding Financial Services customers in crafting ground-breaking customer engagement roadmaps demonstrating the Salesforce applications and platform in Mumbai, India! The successful applicant will have a track record of working with financial services organisations in driving business outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups.

Specific Responsibilities

* Provide thought leadership in how large enterprise organisations can drive customer success through digital transformation.
* Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.
* Be an innovator who can build and demonstrate new solutions using out-of-the-box thinking.
* Engage with business users to build solution presentations, demonstrations and prototypes.
* Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state.
* The ability to authoritatively present and articulate the business value to managers and executives of all levels.
* Deliver functional and technical responses to RFPs/RFIs.
* Work as an excellent teammate by chipping in, learning and sharing new knowledge.
* Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology
* Engage with IT around the technical and enterprise architecture.
* Lead multiple customer engagements concurrently.
* Be self-motivated, flexible, and take initiative.

 

Required Skills

 

* Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (eg extracurricular leadership roles, military experience, volunteer roles, work experience, etc)
* Relevant years of confirmed experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions
* Strong focus and experience in pre-sales or implementation in financial services industry for large enterprise customers(Banks/ insurance/ fintechs/ NBFCs) is required
* Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw Day in life of across different LOBs in the financial services industry
* Knowledge in Enterprise Architecture/Solution Architecture/Technical Architecture from a customer engagement perspective
* Knowledge on Key critical metrics supervised in financial industry from a customer engagement perspective
* Business Analysis/ Business case/return on investment construction.
* Experience in sophisticated solution selling to Enterprise customers within the Financial Services industry.
* A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
* Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.
* Outstanding presentation and demonstration skills.