Lead / Principal Solution Engineer

We have an outstanding opportunity for an expert Lead/Principal Solutions Engineer to work with our outstanding Financial Services customers in crafting ground-breaking customer engagement roadmaps demonstrating the Salesforce applications and platform in Chennai, India! The successful applicant will have a track record of working with financial services organisations in driving business outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups.

Specific Responsibilities:

• Provide thought leadership in how large enterprise organisations can drive customer success through digital transformation.

• Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.

• Be an innovator who can build new solutions using out-of-the-box thinking.

• Engage with business users to build solution presentations, demonstrations and prototypes.

• Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state.

• The ability to authoritatively present and articulate the business value to managers and executives of all levels.

• Deliver functional and technical responses to RFPs/RFIs.

• Work as an excellent teammate by chipping in, learning and sharing new knowledge.

• Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology.

• Lead multiple customer engagements concurrently.

• Be self-motivated, flexible, and take initiative.

Required Skills:

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (eg extracurricular leadership roles, military experience, volunteer roles, work experience, etc)

• Relevant 12+ Yrs of experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions.

• Strong focus and experience in pre-sales or implementation in financial services industry (Banks / insurance / fintechs / NBFCs) is required

• Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw Day in life of across different LOBs in the financial services industry

• Knowledge on Key critical metrics supervised in financial industry from a customer engagement perspective

• Business Analysis/ Business case/return on investment construction.

• Experience in sophisticated solution selling to Enterprise customers within the Financial Services industry.

• A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.

• Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.

• Outstanding presentation and demonstration skills.