Quantum Leap - Manager - Learning & Development (5-8 yrs)

About :

At Quantum Leap Learning Solutions Pvt.Ltd., we are passionate about empowering the MSME (Micro, Small, and Medium Enterprises) sector-the backbone of Asia's economy.

We are on a mission to drive growth and development within these businesses through impactful learning experiences.

As our Learning and Development Manager, you will play a pivotal role in shaping the future of our workforce and the MSME ecosystem we serve.

Join our team to be a catalyst for transformation and innovation.

Job Title: Learning and Development Manager

Job Type: Full Time

Location: Bangalore, India

About the Role:

The Learning and Development Manager will be responsible for the full spectrum of L&D activities, from needs assessment and program design to delivery, evaluation, and continuous improvement.

You will work closely with internal stakeholders and external partners to create and implement learning solutions that drive employee engagement, enhance skills, and support organizational objectives, specifically within the MSME context.

Key Responsibilities:

- Needs Assessment & Analysis: Conduct thorough needs assessments to identify current and future learning and development requirements within the MSME sector and our own organization.

- Analyze data and feedback to pinpoint skill gaps and areas for improvement.

- Program Design & Development: Design, develop, and deliver engaging and effective learning programs, workshops, e-learning courses, and blended learning solutions tailored to the specific needs of MSME employees and Quantum Leap staff.

- Develop training materials, manuals, and other supporting documentation.

- Curriculum Development: Collaborate with HR and leadership to develop comprehensive learning curricula that align with organizational goals and industry best practices.

- Ensure curriculum relevance and applicability to the MSME landscape.

- Delivery & Facilitation: Facilitate training sessions, workshops, and online learning experiences.

- Employ a variety of delivery methods to cater to diverse learning styles and maximize learner engagement.

- Evaluation & Measurement: Implement robust evaluation strategies to measure the effectiveness and ROI of training initiatives.

- Analyze data and feedback to continuously improve programs and demonstrate impact.

- Learning Management System (LMS) Administration: Manage and maintain the organization's LMS, ensuring content is up-to-date, accessible, and effectively utilized.

- Track learner progress and generate reports.

- Vendor Management: Identify, select, and manage relationships with external training providers and vendors.

- Negotiate contracts and ensure cost-effective solutions.

- Budget Management: Develop and manage the L&D budget, ensuring resources are allocated effectively and efficiently.

- Staying Current: Stay abreast of industry trends, L&D innovations, and best practices, particularly in the MSME sector.

- Research and explore new learning technologies and methodologies.

- Stakeholder Collaboration: Build strong relationships with internal stakeholders (HR, leadership, employees) and external partners (MSME associations, training providers) to ensure alignment and collaboration.

- Coaching & Mentoring: Provide coaching and mentoring to employees to support their professional development.

- Performance Consulting: Work with managers to identify performance gaps and recommend appropriate learning interventions.

Desired Skills & Experience:

- Proven experience (5+ years preferred) as an L&D Manager, Training Manager, or similar role, preferably with experience working with or within the MSME sector.

- In-depth knowledge of adult learning principles, instructional design methodologies, and effective learning and development strategies.

- Proficiency in e-learning platforms, LMS administration, and MS Office Suite.
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- Experience in project management, budgeting, and program evaluation.

- Exceptional communication, presentation, facilitation, negotiation, and relationship-building skills.

- Ability to multitask, manage time efficiently, and deliver results in a dynamic environment.

- Strong writing and documentation skills for training manuals, reports, and other materials.

- Familiarity with coaching, mentoring, job-shadowing, and other innovative learning methods.

- A degree in Business, Psychology, Human Resources, or a related field is preferred.

- Certifications in L&D (e.g, CPTD) are a plus.

- A passion for empowering the MSME sector is highly desirable