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PwC

Compare

3.4

based on 9.2k Reviews

Video summary

2646 PwC Jobs

Client Experience_Senior Associate

Pricewaterhouse Coopers Private Limited

3.4

based on 9.2k Reviews

5-6 years

₹ 5 - 36L/yr (AmbitionBox estimate)

Bangalore / Bengaluru, Hyderabad / Secunderabad

1 vacancy

Client Experience_Senior Associate

PwC

posted 5mon ago

Job Role Insights

Flexible timing

Key skills for the job

Logistics Consulting Administration Management Marketing Communication Advisory

+ 3 more

Job Description

Not Applicable

Specialism

Advisory - Other

Management Level

Senior Associate

Job Description & Summary

A career in National Special Functions, within Internal Firm Services, will provide you with the opportunity to support service, sector, and market leaders deliver the unique PwC client experience to our clients. You ll play an important part in continuously innovating and improving Firm operations so that we can continue to provide the highest quality of services to our current and prospective clients.

As a Senior Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Senior Associate - AC Client Experience Center

PwC Acceleration Centers (ACs) span 11 geographic locations with 34,000+ dedicated professionals providing virtual client engagement support around the world and across all of PwC s services and capabilities. Our ACs are an integral part of PwC s strategy of bringing the strength of our people, capabilities and technology together to support our clients in building trust and delivering sustained outcomes for their businesses.

Role & Responsibilities:

Our Consulting Solutions AC Client Experience team is responsible for developing and executing the vision and strategy for PwC US AC s global AC client experience. The team works closely with US firm CX and network firm CX teams to drive a consistent global experience when our clients visit our AC s.

The candidate will be coordinating all AC CX tours of the AC CX Acceleration Center. The primary responsibilities will include:

Lead clients and Partners on tours in the AC CX Bangalore Client Experience Center.

Work with Client Account team and AC Practice team to plan the visit using our established processes and procedures

Ability to explain key PwC and AC messages about PwC s values and initiative

Ability to explain all of PwC s capabilities, including XLOS and US and AC offerings

Work with the logistics team leader to manage the planning and execution of the visitor s experience

Act as a liaison during visits to maximize the client s visit

Work with the content team lead(s) to gather and ensure all content for the visit is complete, tested and vetted in our technologies within the center

Work with the AC Practice team and Client Account team to ensure any customized content or demos are prepared, reviewed and tested in advance of the meeting