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PwC

Compare

3.4

based on 9.1k Reviews

Video summary

2614 PwC Jobs

Client Experience_Senior Associate

Pricewaterhouse Coopers Private Limited

3.4

based on 9.1k Reviews

5-6 years

₹ 5 - 35.45L/yr (AmbitionBox estimate)

Bangalore / Bengaluru, Hyderabad / Secunderabad

1 vacancy

Client Experience_Senior Associate

PwC

posted 5mon ago

Job Role Insights

Flexible timing

Key skills for the job

Logistics Consulting Administration Management Marketing Communication Advisory

+ 3 more

Job Description

Not Applicable

Specialism

Advisory - Other

Management Level

Senior Associate

Job Description & Summary

A career in National Special Functions, within Internal Firm Services, will provide you with the opportunity to support service, sector, and market leaders deliver the unique PwC client experience to our clients. You ll play an important part in continuously innovating and improving Firm operations so that we can continue to provide the highest quality of services to our current and prospective clients.

As a Senior Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Senior Associate - AC Client Experience Center

PwC Acceleration Centers (ACs) span 11 geographic locations with 34,000+ dedicated professionals providing virtual client engagement support around the world and across all of PwC s services and capabilities. Our ACs are an integral part of PwC s strategy of bringing the strength of our people, capabilities and technology together to support our clients in building trust and delivering sustained outcomes for their businesses.

Role & Responsibilities:

Our Consulting Solutions AC Client Experience team is responsible for developing and executing the vision and strategy for PwC US AC s global AC client experience. The team works closely with US firm CX and network firm CX teams to drive a consistent global experience when our clients visit our AC s.

The candidate will be coordinating all AC CX tours of the AC CX Acceleration Center. The primary responsibilities will include:

Lead clients and Partners on tours in the AC CX Bangalore Client Experience Center.

Work with Client Account team and AC Practice team to plan the visit using our established processes and procedures

Ability to explain key PwC and AC messages about PwC s values and initiative

Ability to explain all of PwC s capabilities, including XLOS and US and AC offerings

Work with the logistics team leader to manage the planning and execution of the visitor s experience

Act as a liaison during visits to maximize the client s visit

Work with the content team lead(s) to gather and ensure all content for the visit is complete, tested and vetted in our technologies within the center

Work with the AC Practice team and Client Account team to ensure any customized content or demos are prepared, reviewed and tested in advance of the meeting

Coordinate all administrative aspects of the visit - bios, meals, BXT activities, etc.

Ensure all standardized content is shared with the client account team, properly branded and ready for the client team review

Support the client visit experience program and delivery, facilitation and execution

Provide general support to logistics and content teams for upcoming events

Ensure all supplies are well stocked

When needed, work with 3 rd party vendors to deliver client experience excellence

Minimum Degree Required:

Bachelor s degree

Minimum Years of Experience:

5 - 6 year(s)

Preferred Qualifications :

Degree Preferred:

Bachelor s degree

Preferred Fields of Study:

Degree in Marketing/Communications, Business

Preferred Knowledge/Skills:

Superb communication and presentation skills

Knowledge of PwC s practice areas and capabilities

Highly organized and exceptional attention to detail

High level of initiative and intellectual curiosity

Articulate, professional and responsible

Enthusiastic and friendly; positive and outgoing attitude

Ability to work methodically and meet deadlines

Cultural sensitivity, cross-cultural communication and effectiveness working in global organization

Works well with individuals and groups in a public environment

What we offer:

Opportunity to learn from PwC s consulting environment and expect to get broad exposure to a variety of industries and assignments.

An excellent opportunity to work with the global and local communications team and PwC Advisory business.

An opportunity to work in a fast paced and innovative environment along with a group of world class and entrepreneurial professionals.

Employment Type: Full Time, Permanent

Functional Areas: Other

Read full job description

PwC Interview Questions & Tips

Prepare for PwC Senior Associate roles with real interview advice

What people at PwC are saying

3.4

Rating based on 1.5k Senior Associate reviews

Anonymous · Finance & Accounting in Bangalore / Bengaluru

Likes

It's soo good in work culture, Trainings and effective leadership. Seniors are too good and approachable all time.

Skill development - Excellent

+4 more

Dislikes

Salary and promotion cycle. Paid very less compared to other big 4 firms but pressure is equally same.

Promotions - Poor

Read 1.5k Senior Associate reviews

Senior Associate salary at PwC

reported by 15.2k employees

₹8 L/yr - ₹30 L/yr

90% more than the average Senior Associate Salary in India

View more details

What PwC employees are saying about work life

based on 9.1k employees

75%

88%

58%

88%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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PwC Bangalore / Bengaluru Office Locations

View all

Bangalore / Bengaluru (2) Hyderabad / Secunderabad (1)

Bengaluru Office

PricewaterhouseCoopers Pvt Ltd, The Millenia, Tower D , # 1 & 2 Murphy Road, Ulsoor Bengaluru
Karnataka 560008

Bengaluru Office

Price waterhouse Coopers, Embassy Golf Links Road, Embassy Golf Links Business Park, Challaghatta Bengaluru
Karnataka 560071