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8 Auraa Jobs

Client Servicing - Digital

1-5 years

Mumbai

1 vacancy

Client Servicing - Digital

Auraa

posted 4mon ago

Job Description

AURAA is looking for Client Servicing - Digital to join our dynamic team and embark on a rewarding career journey
  • Client Relationship Management: Build strong and positive relationships with clients, serving as the main point of contact and fostering trust and rapport
  • Needs Assessment: Understand client requirements, objectives, and challenges to provide tailored solutions and services
  • Communication: Communicate effectively with clients to convey information, updates, and responses to inquiries promptly and professionally
  • Problem Solving: Address client concerns, resolve issues, and provide solutions to ensure client satisfaction
  • Project Coordination: Coordinate and manage projects, ensuring that timelines, deliverables, and expectations are met
  • Client Feedback: Gather feedback from clients, analyze their preferences, and use the insights to improve services and offerings
  • Upselling and Cross-Selling: Identify opportunities for upselling additional products or services that align with client needs
  • Reporting: Prepare and present regular reports on key metrics, performance, and project status to clients and management
  • Client Retention: Focus on retaining existing clients by providing exceptional service and addressing their evolving needs

Employment Type: Full Time, Permanent

Functional Areas: Other

Read full job description

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What people at Auraa are saying

What Auraa employees are saying about work life

based on 6 employees
80%
50%
60%
100%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Auraa Benefits

Child care
Work From Home
Team Outings
Soft Skill Training
Health Insurance
Job Training +6 more
View more benefits

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