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4 IGT Solutions Process Associate Jobs

Process Associate

0-1 years

₹ 1.5 - 3L/yr

Pune

100 vacancies

Process Associate

IGT Solutions

posted 11d ago

Job Description

Dear Candidate,


We at IGT Solutions are hiring for Process Associate.


Process: -

Customer Support (Non-tech)


Job Role: -

1. Handle inbound customer inquiries via voice calls related to travel bookings.

2. Maintain a high standard of service quality, adhering to customer service guidelines.

3. Communicate effectively with customers, ensuring a positive and helpful interaction.


Qualification: -

1. Minimum HSC or equivalent; a Bachelor's degree is a plus.

2. Decent communication skills in English, both verbal and written

3. Fresher and experienced up-to 6 months are eligible


For more info. connect on below:

Pooja Bhandari: Ph. - 8180027759 | Email ID. - pooja.bhandari@igtsolutions.com


Employment Type: Full Time, Permanent

Read full job description

IGT Solutions Interview Questions & Tips

Prepare for IGT Solutions Process Associate roles with real interview advice

Top IGT Solutions Process Associate Interview Questions

Q1. How will you handle irate customer
Q2. Do you have any travel knowledge?
Q3. What do you know about social media?
View all 13 questions

What Process Associate at IGT Solutions are saying

3.3
 Rating based on 921 Process Associate reviews

Likes

Nothing to like.

  • Job security - Good
Dislikes

Management is very poor. IJP’s are full of nepotism. Leave system is not so organised. The HR told us in induction that you get 15 medical leaves but you have to apply your earned leaves even for medical issues and that too is only allowed if they let you do so. Not satisfied with the company.

  • Salary - Poor
  • +3 more
Read 921 Process Associate reviews

Process Associate salary at IGT Solutions

reported by 3.6k employees
₹1 L/yr - ₹8 L/yr
10% more than the average Process Associate Salary in India
View more details

What IGT Solutions employees are saying about work life

based on 2.7k employees
66%
65%
71%
65%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

IGT Solutions Benefits

Cafeteria
Job Training
Free Transport
Work From Home
Soft Skill Training
Health Insurance +6 more
View more benefits

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