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483 Tech Mahindra Jobs

Tech Mahindra is hiring customer handling specialist || US voice

1-6 years

Noida

50 vacancies

Tech Mahindra is hiring customer handling specialist || US voice

Tech Mahindra

posted 6mon ago

Job Description

Tech Mahindra is now hiring in bulk for International voice process fore Noida sec- 81
Candidates who have relevant experience & are actively looking their future into International voice with us can drop down their cv at 9958199421 or can also share their cv at NX001058878@TechMahindra.com



Roles and Responsibilities

  • Handle international customer calls to provide exceptional customer service.
  • Resolve customer queries related to products/services in a timely and efficient manner.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction.
  • Meet performance targets for quality, productivity, and sales metrics.

Desired Candidate Profile


  • have international exposure

  • have excellent comm skills

  • have fluent english

  • have worked in BPO company into International process(voice)

  • have worked in inbound process

  • have minimum 6 months of experience in international BPO (voice)

  • have US exposure

Perks & Benefits


  • both side cab facility

  • rotational shifts

  • rotational offs

  • incentives

  • loyalty bonus

  • 5 days working


Regards,


Neha

HR Team

Tech Mahindra






Employment Type: Full Time, Permanent

Functional Areas: Other

Read full job description

Prepare for Customer Handling roles with real interview advice

Top Tech Mahindra Customer Handling Interview Questions

Q1. Tell me something about yourself. Define encapsulation. What is inheritance. What is constructor. What is method overloading. Can we overloa ... read more
Q2. Factorial Calculation Problem Given an integer N , calculate and print the factorial of N . The factorial of a number N is defined as the p ... read more
Q3. If the customer is not satisfied with your answer so what will you do to satisfied him with your answer?
View all 1.8k questions

What people at Tech Mahindra are saying

Customer Handling salary at Tech Mahindra

reported by 2 employees with 1 years exp.
₹1.1 L/yr - ₹1.4 L/yr
37% less than the average Customer Handling Salary in India
View more details

What Tech Mahindra employees are saying about work life

based on 35.2k employees
62%
56%
64%
81%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Tech Mahindra Benefits

Submitted by Company
Diversity and Inclusion
Parental Care Leave
Paid Time Off & Public Holiday
Work From Home
Advance Leave
Bereavement Leave +1 more
Submitted by Employees
Cafeteria
Work From Home
Job Training
Soft Skill Training
Health Insurance
Gymnasium +6 more
View more benefits

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