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Chat process - live chat - Webchat - Premium Process - Tech Mahindra

1-6 years

₹ 4 - 4.75L/yr

Pune

300 vacancies

Chat process - live chat - Webchat - Premium Process - Tech Mahindra

Tech Mahindra

posted 5d ago

Job Description


Job Description: Title: Chat support executive / Sr. Chat support executive- Chat process


Work Location: Pune Hinjewadi

Job Type: Fulltime 100% Onsite (Work from Office

Pay Rate: Depending on experience

Start Date: Immediately

Salary slab: 4 LPA To 4.8 LPA

Role Overview:

Educational Qualifications: Graduates/UG/PG

Work Experience Essential

  • Exposure to similar role for a minimum of 6 months.
  • Experience of working in 24/7 environment.

Experience Desirable

  • 6 months or more experience in similar role.
  • Experience on live chat process/web chat/chat support

Basic Requirements

  • Excellent written and oral communication skills.
  • Candidates to be having experience of International Chat Process background.

Key Responsibilities

  • Chat Support.
  • Candidates should be able to resolve customer issues.
  • Chat ownership, drive to resolution and communication with customer.

Contact person for interview:

Om Shankar Srivastava - 8826923749

Please reach out to me for the virtual rounds of interviews,

you may drop your resume for the same.

contact No. 8826923749

Email Id: omshankar.srivastava@techmahindra.com


Role & responsibilities



Preferred candidate profile



Perks and benefits




Employment Type: Full Time, Permanent

Read full job description

Tech Mahindra Interview Questions & Tips

Prepare for Tech Mahindra Chat Process roles with real interview advice

Top Tech Mahindra Chat Process Interview Questions

Q1. Tell me something about yourself. Define encapsulation. What is inheritance. What is constructor. What is method overloading. Can we overloa ... read more
Q2. Factorial Calculation Problem Given an integer N , calculate and print the factorial of N . The factorial of a number N is defined as the p ... read more
Q3. If the customer is not satisfied with your answer so what will you do to satisfied him with your answer?
View all 1.8k questions

What people at Tech Mahindra are saying

4.0
 Rating based on 5 Chat Process reviews

Likes

Great place to learn and development.

  • Salary - Excellent
  • +4 more
Dislikes

It does not have any genuine support and help people for growth.

Read 5 Chat Process reviews

Chat Process salary at Tech Mahindra

reported by 18 employees
₹1.6 L/yr - ₹3.8 L/yr
5% less than the average Chat Process Salary in India
View more details

What Tech Mahindra employees are saying about work life

based on 35.3k employees
62%
56%
64%
81%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Tech Mahindra Benefits

Submitted by Company
Diversity and Inclusion
Parental Care Leave
Paid Time Off & Public Holiday
Work From Home
Advance Leave
Bereavement Leave +1 more
Submitted by Employees
Cafeteria
Work From Home
Job Training
Soft Skill Training
Health Insurance
Gymnasium +6 more
View more benefits

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Pune, Maharashtra Office
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Erandwane, Pune, Maharashtra Pune, Maharashtra
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