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31 IntouchCX Jobs

Hiring For international Chat Support (Non voice Process)

0-3 years

₹ 2 - 4L/yr

Hyderabad / Secunderabad

100 vacancies

Hiring For international Chat Support (Non voice Process)

IntouchCX

posted 4d ago

Job Description

Greetings From Intouch CX!!

IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. Founded in 2000, the company has grown to employ over 25,000 people across 11 countries, including the United States, Canada, and several others. IntouchCX offers a wide range of solutions, including Omnichannel Customer Care, AI & Automation, Brand Trust & Safety, and more. The company is known for its focus on innovation, cultural training, and quality assurance, aiming to enhance customer experience and support business growth

We are hiring for International Chat Process (Immediate Joiners are preferred ( Customer support)


Eligibility:

  • Fresher (or ) A minimum of 6 Months of experience of Support with international Clients
  • A post-secondary degree in any major Institute
  • Fluency in spoken English
  • Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
  • The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
  • Excellent communication skills and high emotional intelligence
  • Excellent problem solving and customer service skills
  • Strong analytical & Interpersonal skills
  • The ability to be a self-starter, a sense of urgency, and the ability to remain calm under pressure
  • A flexible schedule Must be okay to work nights

Benefits of working as a Customer Service Associate:

  • An attractive compensation package with performance-based incentives
  • Incredible learning and growth opportunities
  • Outstanding rewards and recognition program & employee engagement activities
  • Transport while working on-site Medical Insurance
  • PF and ESI / Health Insurance
  • 2 way transportation both pick up & drop
  • Incentive plans based on performance
  • 5 working days with 2 week offs

Preferred Skills/Abilities/Exposure:

  • Graduate/Post Graduate/UG is Also Fine
  • Should possess effective and excellent communication skills (Verbal & Written)
  • Willing to work in Rotational Shifts, Night Shifts & Graveyard Shifts
  • 100% Work from Office

Package:
Minimum 2.02 Lacs P.A.
Maximum 4.0 Lacs P.A.

Work Location: Hyderabad (Kokapet or Raheja Mind Space) Incentives based on performance.

Interested candidates reach out the below recruiter.
Divya.M

8660530720

divya.mugalikar@intouchcx.com

Mention on resume as reference (Divya)

Walk in timings: 11 AM- 3 PM


Employment Type: Full Time, Permanent

Read full job description

IntouchCX Interview Questions & Tips

Prepare for IntouchCX NON Voice Process roles with real interview advice

People are getting interviews at IntouchCX through

(based on 125 IntouchCX interviews)
Job Portal
Referral
Walkin
Company Website
Recruitment Consultant
Campus Placement
37%
20%
20%
3%
3%
1%
16% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at IntouchCX are saying

2.0
 Rating based on 1 NON Voice Process review

Likes

24-7 intouch is a good for every employes.

Dislikes

I have no work experience.But I hope 24-7 intouch change my life.

Read 1 review

NON Voice Process salary at IntouchCX

reported by 5 employees
₹2 L/yr - ₹3 L/yr
5% more than the average NON Voice Process Salary in India
View more details

What IntouchCX employees are saying about work life

based on 1.7k employees
52%
64%
69%
54%
Strict timing
Rotational Shift
No travel
Night Shift
View more insights

IntouchCX Benefits

Submitted by Company
Health Insurance
Job Training
Submitted by Employees
Free Transport
Job Training
Work From Home
Soft Skill Training
Cafeteria
Health Insurance +6 more
View more benefits

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IntouchCX Hyderabad / Secunderabad Office Location

View all
Hyderabad/Secunderabad Office
4th & 5th Floor, Maximus Towers 2A RahejaMindspace IT Park, Hitech City Madhapur, Hyderabad Telangana, India – 500081 Hyderabad/Secunderabad
500081

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