MakeMyTrip - Key Account Manager (1-6 yrs)

Role : Key Account Manager

Location : Gurugram

Level : RL2/RL3/RL4

About the Function :

- The Chains team is a part of the Hotel Supply function and this team manages the overall business growth and supply of branded chain hotels headquartered outside India. They manage key global brands such as Accor, Oberoi, Taj, Radisson Hotel Group to name a few.

- The International Hotel Supply team adeptly oversees the supply for over 17,000 prestigious hotels worldwide, spanning renowned destinations such as Dubai, the Maldives, Sri Lanka, Bali, Thailand, and beyond.

About the Role :

- The Key Accounts Manager holds end-to-end responsibility for fostering growth among key accounts from driving on-boarding of new hotels to generating revenue achieved through regular interaction with revenue heads. This position entails sharing vital business insights and recommendations with key external stakeholders, while ensuring seamless execution of agreed-upon strategies by collaborating with internal cross-functional teams, including category, revenue, and marketing

What will you be doing :

1. Relationship & Key Account Management

- The role entails collaborating with partners in the portfolio and providing expertise, metrics analysis, and recommendations based on industry best practices.

- Furthermore, the role will involve traveling across various cities to meet relevant decisionmakers. Additionally, the role holder will need to spend 25% of their time in the field within the same city.

2. Portfolio Management & Driving Growth for units

- Review monthly production reports and provide feedback to the top producing hotels.

- Plan and execute market visits.

- Conduct review meetings (virtually and in person) to discuss monthly performance.

- Train partner hotels on our extranet to enable effective usage.

- Build review reports, share market insights with the hotels, conduct comp-set analysis to drive growth for the unit.

- Ensure adequate inventory availability and price competitiveness throughout the year

3. Negotiation Skills

- Network, initiate deals, negotiate, and close deals with hotel partners.

- Strategize to improve hotel marketing efforts.

- Onboard hotels for Ad-tech sponsored unit campaigns and negotiating exclusive deals with hotel partners to ensure a competitive edge for MMT Group.

Qualification & Experience :

- Master's degree from a reputed institute with 1 - 6 years of experience in Sales/Travel Trade/ Key Account Management/ Contracting

- Experience in handling multiple accounts as a partner is preferred

- Proficiency in MS Excel and MS Power-point

Key Success Factors for the Role:

- Strong communication skills

- Team player & strategic thinking

- High on analytical and problem solving skills

About Us :

- Nurtured from the seed of a single idea to empower the traveller with easy & instant travel bookings providing comprehensive choices , MakeMyTrip is a pioneer in Indias online travel space. Founded by Deep Kalra in the year 2000, MakeMyTrip began its journey by serving the US-India travel market with bestvalue products & services, powered by robust technology and round-the-clock customer support.

- After successfully consolidating its position as a customer-first brand, known for its reliability and transparency, MakeMyTrip launched its India operations in 2005. As low-cost flight carriers were introduced in India, the number of Indians opting for online travel solutions also increased rapidly. And MakeMyTrip answered the call of the hour, by bringing the convenience of booking flights, hotels, and holiday packages in just a few clicks.

- Over the years, we have partnered with many leading brands from the aviation & hospitality industries, creating fruitful partner relations for business expansion opportunities. We also entered the homestays & villas and continue to procure increased market share market in the same. With this, we also entered the ground transport space and commenced offering cab, bus & train booking services.

- What makes our story even stronger is the performance of our newly launched segments, like myBizour comprehensive business travel suite and myPartner an exclusive platform for travel agents. Entering the Gulf market is our latest feat, where we offer power-packed deals on flights & hotels.

- At MMT, our vision is to make travel simple and fun for all, and our core values guide us in making this possible. These core values can be seen in the projects that we undertake, and the way in which we solve problems for our customers. They are a representation of OUR BEING & OUR DOING.

Our Core Values:

- At MMT, we believe that success lies in living our values of Being Caring, Curious and Creative which enables us to deliver Customer Focus, Continuous Improvement and Commitmentto Results.

Our Leadership Behaviours:

- We encourage you to know more about our organization by visiting our company website - www.makemytrip.com and www.redbus.in

- Our focus has always been on delivering value to our customers and employees alike and we truly believe that Happy Employees Make Happy Customers . If fast pace work environment and learning opportunities excite you, then come and join us.